RepairPal Launches Car Genius

RepairPal Launches Car Genius

Car Genius is staffed by RepairPal auto repair experts who provide advice and education on vehicle repairs and maintenance.

RepairPal announced it launched Car Genius, access to free auto advice before going to a shop, to select partners.

RepairPal says its automotive repair experts will answer questions and refer customers to a trustworthy, high-quality Certified RepairPal shop nearby. Car Genius, carrying the “Know Before You Go slogan,” is free to RepairPal partners and their customers.

Car Genius is staffed by RepairPal auto repair experts who provide mechanical advice and education on vehicle repairs and maintenance. They are highly-qualified technicians who used to work in the field, and who have strong service and educational backgrounds, according to the company.

Customers are encouraged to call Car Genius on a dedicated partner phone line to chat about car issues they are facing, get repair and maintenance prices, decipher a repair estimate, find out what to ask or expect at a shop, and follow up on post-repair questions or on-going issues. Car Genius services are currently available from 8:00 am to 6:00 pm ET, Monday through Friday.

“We know car repair and maintenance can be stressful,” said Kathleen Long, RepairPal CRO. Car Genius was created to help our partner’s gain free access to automotive experts to provide their customers the knowledge they need to have peace of mind before taking their car to the shop or dealer. Our goal is to continue to bring trust and price transparency to automotive repair and maintenance at over 3,000 RepairPal Certified service centers nationwide.”

For more information, visit www.RepairPal.com.

You May Also Like

CCC Report Analyzes Labor Pressures, Vehicle Complexity

Report shows advanced technology is contributing to costlier repairs, higher claims costs and longer cycle times.

CCC Report Analyzes Labor Pressures, Vehicle Complexity

CCC Intelligent Solutions Inc. (CCC) announced it has published its 2024 Crash Course Report, which indicates that increasing vehicle complexity, combined with rising labor costs and shortages, are placing persistent pressure on both insurers and repairers.

New findings show that while vehicles may be safer, more capable of avoiding crashes and more environmentally friendly, advanced technology is contributing to costlier repairs, higher claims costs and longer cycle times. Additional factors, such as scheduling backlogs, have contributed to the 60% increase in the amount of time it takes for vehicles to enter repair shops after estimate completion, compared to pre-pandemic times.

RNR Tire Express Honors Legacy of Franchisee Richard Rose

Rose was posthumously awarded with the franchise’s second-ever Lifetime Achievement Award.

RNR Tire Express Honors Legacy of Franchisee Richard Rose
TEXA Releases IDC5 CAR 76.5.0 Update

This software update enables more efficient troubleshooting, while enhancing existing special functions and topology module mapping features.

ASE Designates June as Automotive Service Professionals Month

ASE urges industry members to embrace Automotive Service Professionals Month as a platform for expressing gratitude to service professionals.

ASE Goodguys
Grease Monkey Expands in Florida

The first location recently opened at 1950 Dundee Rd., Winter Haven, Florida.

Grease Monkey Expands in Florida

Other Posts

Sun Auto Acquires Carrollton Complete Automotive

Sun Auto said the acquisition will help with its expansion across Texas.

Sun Auto Continues Growth in Houston
New ProMAXX Diesel Fuel Injector Seal Puller/Saver ProKits

Ford Power Stroke 6.7L & GM Duramax 6.6L ProKits easily remove compression seals and shorten repair times.

Auto Care Voices Support for FTC, DOJ Comments on Right to Repair

The agencies asserted that renewing and expanding repair-related exemptions would promote competition in markets for replacement parts, repair and maintenance services.

bill hanvey right to repair
BendPak Launches Fusion ‘All-in-One’ Portal for Dealers

The new portal streamlines product research, ordering and marketing, and offers up-to-the-minute product availability and pricing.