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Automotive Aftermarket Service and Repair

RepairPal, JustAnswer Partner to Answer Consumers’ Car Qs

Through this partnership, JustAnswer customers in need of a car repair can chat online with a verified auto mechanic who will answer their questions and, if needed, assist them with finding a local RepairPal-certified shop.

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JustAnswer, a Q&A website that connects people to live, qualified experts for on-demand professional service, has partnered with the RepairPal auto repair network to help consumers solve car problems quickly and affordably.

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Through this partnership, JustAnswer customers in need of a car repair can chat online with a verified auto mechanic who will answer their questions and, if needed, assist them with finding a local RepairPal-certified shop. RepairPal’s 2,900+ certified shops undergo a rigorous certification process, guaranteeing high-quality repairs at fair prices, backed by a strong repair warranty, the company says. DIY consumers on the RepairPal.com site who want help with difficult repairs can also receive make-specific expert help from JustAnswer auto mechanics by using the site’s online integrated chat experience.

“Auto repair at JustAnswer is one of our most popular categories, with millions of people from around the world seeking professional help on our platform. However, not every problem or repair can be fixed through online help,” explains JustAnswer CEO and Founder Andy Kurtzig. “That’s why we’re looking forward to recommending RepairPal Certified shops to our customers, where we know they will receive affordable, high-quality repairs from mechanics they can trust. And with RepairPal’s integration of our service, the DIYer gets the expert help they need to solve their mechanical problems quickly and affordably.”

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“RepairPal is excited about this partnership with JustAnswer because they make fast, affordable expert help available to people everywhere,” said RepairPal Chief Revenue Officer Kathleen Long. “As part of helping consumers solve problems and answer questions about their cars, when they aren’t able to self-serve, JustAnswer connects them online with RepairPal’s nationwide network of Certified repair shops.  These shops will offer JustAnswer members a high-quality repair experience, charge them fairly for any needed repairs or maintenance and give the best possible customer service.”

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