J.D. Power: BEV Owners Experience More Vehicle Problems
The study found that owners’ experience with BEV advanced technology is more problematic than with ICE vehicles.
Niterra Aftermarket Scores High in Customer Survey
Between April and May 2023, the survey was conducted in 90 countries and questioned 807 direct customers.
RepairPal Launches Car Genius
Car Genius is staffed by RepairPal auto repair experts who provide advice and education on vehicle repairs and maintenance.
Sales Satisfaction Impacted by Low New-Vehicle Inventory
A new J.D. Power study shows customer satisfaction with buying vehicles is down for the first time in a decade.
Customer Satisfaction With Cars Is Up, But Tariff Threats Cloud The Horizon, ACSI Report Shows
The top nameplates have shuffled, as Volvo ties Lexus for best luxury automaker while Subaru takes over the lead in the mass market.