Hawk Performance and Pep Boys Announce National Rollout
Pep Boys recently launched a national rollout of the complete line of Hawk Performance street brake pads. Hawk Performance is a brand of Wellman Products Group. Pep Boys now stocks Hawk Performance brake pads in all of its 595 stores and is equipped to install them in its more than 6,000 service bays. In addition, Pep Boys store associates are receiving training and technical support from Hawk Performance personnel.
Continental Holds Dealer Training Events
Automotive safety systems supplier Continental held dealer training events this week at its Brimley, Mich., Development Center. The training focused on advanced brake systems, including antilock braking systems (ABS), traction control systems (TCS), electronic stability control (ESC) and active rollover protection (ARP). More than 70 dealer personnel were expected to participate in the training sessions.
Snap-on Tools and SkillsUSA Work Together to Train and Inspire Workers
As the 2004 SkillsUSA National Leadership and Skills Conference (NLSC) approaches, thousands of students are preparing to descend on Kansas City, Mo., to test their skills against those of fellow students from across America. With the approach of the June 20th to 25th conference, Snap-on Tools is once again supporting SkillsUSA as it trains, develops and inspires the next generation of American workers.
Wade&Partners Releases New Distributor Profitability Training Manual
Wade&Partners has released its latest training manual focusing on how to create a profitable operation of distribution and the importance of customer service in the heavy-duty parts and service market. Wade&Partners specializes in management services for aftermarket parts businesses.
Beck/Arnley Streamlines Distribution
One year after moving its headquarters to Smyrna, Tenn., Beck/Arnley said it has seen a big improvement in its distribution process. According to Max Dull, vice president and general manager of Beck/Arnley, the company achieved a 96 percent fill rate and its cycle time has been reduced to 24 hours, thanks to streamlining the distribution process.
DST Asks: How Do You Track Sales Force Activity?
In his movie role as a high-maintenance NFL star in “Jerry Maguire,” Cuba Gooding Jr. won an Oscar and created an enduring pop culture catch phrase with his unique delivery of that memorable line — four words that perfectly sum up the objective of a successful sale. In the final analysis, sales management is all about maximizing the ability of your sales force to “Show me the money!!”
Castrol Launches New Business Improvement Training Series for Lube Installers
Castrol has created a new Business Improvement Training Series (BITS) developed to offer lube installers a cost-effective training solution. BITS incorporates video-based modules along with a leader’s guide and a training handbook for facilitators, learning guides for participants, assessments and evaluation forms. BITS was developed to meet all of the requirements of Castrol’s ASE-certified Continuing Automotive Service Education program. The series covers training issues that are most important to installers, said Castrol.
Beck/Arnley Establishes Marketing Advisory Council
Beck/Arnley has established a special Marketing Advisory Council to assist with future product, marketing and communication efforts. The new Marketing Advisory Council will include top Beck/Arnley sales and marketing personnel, associates from its marketing agencies and select members of its customer base. The council will meet twice a year to examine issues and current technology in an effort to improve its customers’ businesses, maximize marketing tools and provide what it called “cutting edge solutions” to industry issues.
DST Asks: Does Your Computer Business System Help You Manage Inventory Consigned to Customers?
“The only way you could ever do business with me is if you gave me your product for free.” Somewhere along the line, a supplier frustrated in his inability to convince a retailer to carry a product line heard that rejection for the umpteenth time and finally decided to take the retailer up on it…literally. He thought, “Why not give him our product for free?” The concept of vendor consigned inventory was born.
Clevite Launches New Engine Builder Club
Clevite Engine Parts recently launched the Clevite Engine Builder Club, a new, one-of-a-kind club aiming to further the professional careers of engine builders across the country and around the world.