CHICAGO — Wade&Partners has released its latest training manual focusing on how to create a profitable operation of distribution and the importance of customer service in the heavy-duty parts and service market. Wade&Partners specializes in management services for aftermarket parts businesses.

“Aspects of Marketing and Economics in Heavy-Duty Truck Parts Distribution and Service” consists of fourteen chapters covering topics such as the evolution of distributors and their functions, understanding the overall profit picture and consolidation realities. It concludes with an appendix on “Financial Management for Profit Improvements” and one on the “Nine Essential Concepts of Aftermarketing.”

The manual is suitable for all levels of employment — entry-level personnel to management.

For more information, go to: www.wade-partners.com.

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