“DST Asks” Parts Distributors: Which Features of a Computerized Business Management System are Most Useful to Your Business?
Our youngest readers may not be able to remember that there was a time before remote control technology when changing the channel on your television actually required getting up off the couch and making the long walk over to it. “Channel surfing” only existed when you could get one of your kids to sit next to the TV and turn the dial for you. Life was brutal then.
New Import Parts Specialist Certification Tests Available
Aftermarket firms can begin the new year with a competitive edge by encouraging employees and customers to take the newly updated Auto International Association (AIA) Import Parts Specialist and Master Import Parts Specialist certification tests. Better-trained counter personnel and service technicians are vital to ensuring quality repairs and satisfying import nameplate customers. These tests address the pressing need for professionals with knowledge and training to help drive improved sales and provide the best customer service to import nameplate owners.
More Than 300,000 Tests Taken in CCAR’s S/P2 Online Training
The Coordinating Committee For Automotive Repair (CCAR) has surpassed 300,000 tests taken in its “S/P2” online training in Safety and Pollution Prevention for the automotive repair industry.
Herman Trend Alert: Electronic Connectivity
Rapid developments are underway in the field of electronic connectivity. Sending and receiving e-mail is possible virtually anywhere that you can connect your computer to a telephone line. Internet cafes are plentiful and convenient, especially in countries outside the U.S. International travelers can now stay in touch as they move, increasing their efficiency and peace of mind. The exploding connectivity trend makes it possible to keep in touch with headquarters, clients, suppliers and loved ones.
Manufacturers’ Rep Conference Slated to Take Place in Conjunction with GAAS
AAIA has announced details of its upcoming Manufacturer’s Representative Conference, which takes place in conjunction with the 2004 Global Automotive Aftermarket Symposium. The conference, slated for May 16-17 at the Hyatt Regency O’Hare in Chicago, Ill., will address “Industry Partnerships – Developing Strategies for a Profitable Future.” Parts Plus President Mike Lambert is among a number of industry experts scheduled to speak at the event.
Bo Fisher to Succeed His Father as CEO and Chairman of Fisher Auto Parts
Following the death this week of his father Arthur Jay (Art) Fisher Jr., CEO of Fisher Auto Parts, Arthur Jay (Bo) Fisher III, has been unanimously elected to the position of CEO and chairman of the board. He has been president of Fisher Auto Parts since 1992 and owns a majority of the company.In addition, Gary Shifflett and Herb Godschalk have been promoted to become co-Presidents of Fisher Auto Parts.