Arch Auto Parts, a leading aftermarket auto parts supplier in Brooklyn, Queens and Nassau County, New York, has announced the opening of its 16th location at 3533 Boston Road, Bronx, NY 10469. By remaining locally owned and operated, the company says it is able to expand and thrive in the culturally distinct communities of Queens, Brooklyn, Nassau and now Bronx, New York.
Arch Auto Parts has been a local favorite for auto parts for 41 years. Arch not only knows about each community it serves, but the stores have also become a fundamental part of the community. Moe Ali, Sr. VP Sales explained, “In Queens, traveling half a mile can feel like traveling to a different country. The language, music and popular foods might be completely different from one neighborhood to the next. What doesn’t change is that people want an auto parts store they can trust for high-quality auto parts at discount prices, and counter staff to help them quickly get the right parts for their cars,” continued Ali.
Arch Auto Parts says it does not take this trust lightly, so they always make sure they are following through on their promise of providing OE-quality parts at discount prices.
For Arch Auto Parts, an important factor in earning community trust is by operating locally, from CEO to counter staff. “When it’s a neighbor at the counter, customers know that we are giving it to them straight,” says CEO Chris Bodh, who has lived in Queens for 39 years. “The second part of keeping that positive relationship is by delivering on our promise of providing high-quality auto parts at discount prices,” continued Bodh.
Even though Arch Auto Parts’ territory is comprised of many different communities, each one is an interconnected network made up of friends and family who look to each other for recommendations.
“These communities tend to be close-knit. Everyone has a friend, cousin, or mechanic that they call for advice when it comes to fixing their car. These people are our core customers, and word-of-mouth referrals have always been our most effective tool for marketing,” states Bodh. By keeping operations local, while also providing OE-quality parts at discounted prices, Arch has become the go-to place for those in the know. By earning the trust of the local experts, Arch has earned the trust of the communities they serve.
This reliability that Arch has built within the communities in which it operates, beginning with the local mechanics and experts at repair shops, has allowed Arch Auto Parts to organically grow and expand. What began as one store in Jamaica, Queens now includes 16 stores in Brooklyn, Queens, Nassau County and now the Bronx. As Arch Auto Parts’ good reputation spread, so did the demand for offering additional services. Arch now offers custom services such as key cutting, strut compression, and flywheel resurfacing. Because Arch Auto Parts began by serving local savvy experts, they naturally became the neighborhood favorite for providing the best parts at the best prices.
Arch says it plans on continuing to expand into the boroughs of NYC. They continue gaining the confidence of local experts by being members of the community and by delivering OE-quality parts at discount prices. This relationship has sustained Arch Auto Parts’ growth. Arch Auto Parts is celebrating the new store opening with a sale on select parts and a giveaway item.