Herman Trend Alert: Overtime to Increase
Under ideal conditions, employers have just the right number of employees to perform the work that needs to be done. Overtime payroll costs are minimal, incurred only in those rare instances when there is some unusual circumstance or a critical employee is ill or on vacation. Over the past few years, companies have reduced employment to minimum staffing levels. People have been asked to work extra hours from time to time on an “as-needed” basis. This strategy has been a preferred alternative to hiring more people and increasing fixed payroll costs.
ATMC Spring Conference to Focus on “Clean Diesel”
The Automotive Training Managers Council (ATMC) will hold its 2004 Spring Conference and Business Meeting on April 18-20 at the Holiday Inn Fairlane-Dearborn in Detroit, Mich. The conference will focus on heavy-duty/diesel emissions and new technologies. Numerous automotive presentations on clean diesels, new emissions-related systems and their impact on the service technician will be on the agenda.
Tenneco Offers New Limited Lifetime Warranties
Tenneco Automotive is promoting an expanded product guarantee program for 2004. Tenneco is now featuring limited lifetime warranties and a 90-day risk-free trial offer on premium Walker exhaust, Monroe shock and strut, DynoMax performance exhaust and Rancho off-road technologies. The new strategy will also enable aftermarket businesses to enhance bottom-line results while significantly increasing customer satisfaction and loyalty, according to Tenneco Automotive Vice President of Marketing Richard Alameddine.
ASA Announces Dates, Location, Theme for CARS 2004
The 2004 Congress of Automotive Repair and Service (CARS) will be held Nov. 4-6. CARS 2004, sponsored by the Automotive Service Association’s (ASA) Mechanical Division, is an official event of Automotive Aftermarket Industry Week (AAIW), held annually in Las Vegas. This year’s event will take place at a new venue — The Flamingo Las Vegas — more conveniently located near the Sands Expo Center, the home of the Automotive Aftermarket Products Expo (AAPEX).
AutoZone Enhances Top Management Team, NAPA’s Steve Handschuh Named Senior VP
AutoZone (AZ) has announced new responsibilities and additions to the company’s senior management team. Steve Handschuh, current president of NAPA Auto Parts, has been named senior vice president of AZ commercial. Handschuh spent the last seventeen years at NAPA building its wholesale business. Mike Longo, currently senior vice president of store operations for AZ commercial and ALLDATA, has been named senior vice president for growth initiatives. Additionally, Brad Bacon, vice president and general manager of store operations, will become senior vice president of store operations.
Aftermarket Legislative Advocate Passes Away
A long-time friend of the aftermarket, Jack Heyler, died on Dec. 26, 2003 after a six-year battle with emphysema. Heyler was a tireless worker in support of the independent aftermarket, leading industry efforts to defeat legislation that would have extended state mandated emissions warranties to 10 years/100,000 miles; and to obtain passage of SB 1146, which mandated that car companies make emissions-related service information and diagnostic tools available to the independent service industry. He was active in the Automotive Service Counsels of California and the Society for Automotive Engineers, helping found the Service Technicians Society a SAE affiliate group.
ACDelco to Sponsor MACS 2004 Convention
ACDelco will be a silver-level sponsor at this year’s Mobile Air Conditioning Society (MACS) Worldwide 2004 Convention and Trade Show, CRANK it UP!, Jan. 22-24 at the Caribe Royal All-Suites Resort and Convention Center in Orlando, Fla. Susan Christophersen, manager of product service and training development for ACDelco, and Bob Stewart, A/C training program development, ACDelco service training, both will be presenting during the MACS 24th annual convention.
Most Influential Women in Collision Repair for 2003 Honored
Akzo Nobel took time last month to honor five exceptional women from the collision repair industry. The five women were recognized as the 2003 Most Influential Women in the Collision Repair Industry, an award Akzo Nobel has been presenting for five years. The 2003 Most Influential Women are as follows: Bertha Bertrand, co-manager, Brian Cullen Body Shop, St. Catharines, Ontario; Teresa Bolton, collision repair/refinishing specialist, ASE, Leesburg, Va.; Georgina Carson, editor, BodyShop Business magazine, Akron, Ohio; Karen Fierst, president, KerenOr Consultants, Silver Spring, Md.; and Eileen Haberman, vice president and co-owner, Glen’s Auto Body, Waukesha, Wis.