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Thomson Delmar Learning Re-Launched ASE Test Prep Web Site

With technicians across the country preparing to take ASE exams, educational resource firm, Thomas Delmar Learning has re-launched www.ATCChallenge.com, its online automotive ASE test prep course. Delmar Learning has made improvements to the site, updating it with the latest ASE task lists.

New AAIA Report Provides Insight Into Auto Repair Professional’s Tool Buying Habits

A new market research report published by the Automotive Aftermarket Industry Association (AAIA) reveals that technicians, shop owners and service managers prefer to purchase their tools from mobile tool distributors. The report — “Tool Purchasing Trends” — offers insight into current and future purchasing decisions of professional users of tools and equipment for automotive repair based on surveys of more than 1,340 respondents.

iATN Heads to Southern Cal for 2004 Convention

The International Automotive Technicians’ Network (iATN) will hold its 2004 convention Sept. 24-26, at the Coast Anaheim Hotel, in Anaheim, Calif. Traditionally a casual event, the convention will offer several technical and business management sessions, in addition to networking opportunities. The convention will also feature “TechNight Live: iATN West Coast Diagnostic Challenge.” There will also be a special luncheon address, as well as a dinner and reception for attendees.

Akebono Receives Vendor Excellence Award from Monro Muffler Brake

Akebono Corp. has been awarded the 2003 Vendor Excellence Award from Monro Muffler Brake, Inc. Monro recognized Akebono for the successful launch of ceramic brake pads throughout the Monro chain. Akebono began supplying ceramic brake pads to Monro in late 2002.

Executive Interview with Tony Perticari, Vice President of Sales and Marketing, Crown Remanufacturing

Our latest edition of “Executive Interview” features Tony Perticari, a 35-year veteran of the automotive parts industry. Perticari joined Philadelphia-based Crown Remanufacturing in 1986. He currently serves as vice president of sales and marketing for the company and is responsible for all NAFTA and overseas sales and marketing activities. Join us as Tony Perticari tells us what makes Crown tick, and what it takes to stay ahead of the pack. He also shares with us his predictions for the future of the reman industry, and the company.

New Import Parts Specialist Certification Tests Available

Aftermarket firms can begin the new year with a competitive edge by encouraging employees and customers to take the newly updated Auto International Association (AIA) Import Parts Specialist and Master Import Parts Specialist certification tests. Better-trained counter personnel and service technicians are vital to ensuring quality repairs and satisfying import nameplate customers. These tests address the pressing need for professionals with knowledge and training to help drive improved sales and provide the best customer service to import nameplate owners.

GOJO Industries Launches New Automotive Web Site

GOJO Industries, a longtime leader in skin care solutions for the automotive industry, has launched a new automotive Web site, featuring tools and resources to help shop supervisors recognize and help prevent costly skin problems. The site offers material safety data sheets as well as information about products, dispensers and contact information to receive assistance from a GOJO skin care expert.

BWD Automotive Announces Vehicle Service Professional Rewards Program

BWD Automotive has launched a new Vehicle Service Professional (VSP) Rewards program, designed to foster, preserve and enhance the relationship among automotive repair technicians, distribution customers and BWD Automotive. The goal of VSP Rewards is to provide today’s professional automotive technician with up-to-date educational and reference tools required by an increasingly complex automotive repair industry.

Herman Trend Alert: Outsourcing, Insourcing, Resourcing, Flexsourcing

Worker-employer relationships are changing. In addition to full-time, part-time and job-sharing options, employers are developing and enhancing alternative relationships with other employers and individuals in contingent arrangements. Over the next few years, outsourcing will increase. For-profit corporations, not-for-profits, government agencies and school systems will all distribute work to outside contractors. As more small companies are formed to meet the exploding need, expect an increase in the number of outsourced service providers.

Brake Parts Inc. Launches Raybestos Spring Brake 2004 Promotion

Brake Parts Inc. has announced its plans for the Raybestos Spring Brake 2004 promotion, which will run April 1 through June 30. When professional service technicians purchase an open stock order of superior quality Raybestos brand brakes from their participating WDs, they will have the opportunity to choose from a variety of premium items by redeeming points, as well as receive entry forms for the 2004 Spring Brake sweepstakes.