RESEARCH TRIANGLE PARK, N.C. – A new series of educational videos providing information and training on proper diagnostic techniques and procedures to repair an automotive fuel-related job is now available online from the Fuel Pump Manufacturers Council (FPMC) of the Automotive Aftermarket Suppliers Association (AASA).
“The council’s purpose in producing the videos is to educate key ‘front line’ personnel in the automotive aftermarket: counter professionals at jobber stores and repair professionals at independent service facilities,” said Steve Handschuh, president and COO of AASA.
The AASA Fuel Pump Manufacturers Council videos provide counter personnel with information regarding acceptable returns for fuel pumps warranties. Aftermarket repair professionals will learn proper diagnostic techniques and procedures to repair a fuel-related job and tips for preventing unnecessary returns. The FPMC videos are available to view for free and are accessible at the council’s website.
“The videos cover very specific issues that can have a direct impact on the number of warranty returns across the industry,” noted Jeff Richardson, product manager fuel and light vehicle engine, Federal-Mogul Corp., and 2011 FPMC chairman. “Council members devoted many volunteer hours to craft the videos’ content to ensure the messages are clear, targeted and practical.”
Subjects addressed in the AASA Fuel Pump Manufacturers Council videos include:
• The industry challenge of excessive fuel system component returns
• Acceptable and non-acceptable returns
• How to ensure right pumps and additional parts are sold for the right job
• Fuel system and fuel pump diagnostic procedures
• Repair procedures
• Fuel tank cleaning techniques
The AASA FPMC worked closely with Automotive Video Inc., Fort Myers, Fla., to produce the videos.
