LEESBURG, Va. — Mercedes-Benz USA has signed the National Automotive Service Task Force (NASTF) Service Information Standards Agreement. Mercedes joins the 13 other auto manufacturers that have already signed the agreement.
In November, NASTF officially established the NASTF Service Information Standards, which consist of three parts: definitions; automotive service information standards; and an information request and resolution process. Much of the standards embody the practices that have been in place for more than six years, with the addition of a binding arbitration backstop included in the NASTF Dispute Resolution Process.
NASTF said the manufacturers that have not yet signed the agreement are in various stages of review and approval on the agreement.
