To most this will be considered a rant, but to me it is a cry out to all in the industry. Stop the mediocrity!
The Auto Care Association kicked off its Fall Leadership days today in Washington, D.C., which will be followed by the association’s Legislative Summit tomorrow on Capitol Hill. In addition, the Auto Care Association presented a number of awards today in D.C.
Babcox Media’s Scott Shriber traveled to Little Rock, Arkansas, for Crow-Burlingame’s 100th anniversary celebration this past weekend and shared a few notes from his trip.
Have you ever had a conversation with a business associate or a friend and noticed that even though they’re listening, their eyes look like they’re staring right through you? It’s almost like you’re not even there (or they’re not even there).
The demise of the internal combustion engine has been greatly exaggerated.
I frequently hear that electric and hybrid technologies are going to put an end to the reciprocating engine. When I am faced with someone spewing this rhetoric, my eyes tend to glaze over and my mind races on how to respond.
Recently, General Motors announced it will be offering an extension on the bumper-to-bumper warranty that comes with new GM vehicles. This will, of course, include Chevrolet, Buick and Cadillac models. On the surface, it just looks like for a fee, new-vehicle purchasers can buy increased time and miles on their bumper-to-bumper, new-car warranty. I, on the other hand, see it as a potential negative for the aftermarket.
“I think there’s a much deeper economic reason that tariffs are a bad idea,” writes AMN Publisher Scott Shriber. “Arguing that the prices of these parts will rise due to the tariffs – and thus postpone or even cancel consumers’ repair plans – is an immediate concern, and one that Washington should consider carefully. But it’s not the whole story.”
Let’s not lose sight of the fact that the sale of most parts today requires knowledge of the operation and application of the parts.
Are you hiring warm bodies or sales professionals? I know in today’s tight labor market, the answer is probably the warm bodies. The challenge today is that no matter how hard it is to hire good people to serve your customers, the competition in the aftermarket space has never been more intense.
The Automotive Service Association is holding its annual business meeting and conference in Orlando, Florida, this week. The event includes speakers on many topics for improving business in the aftermarket sector.
So what is MAP? Before you start with all the obvious responses, understand that it’s an acronym and that it does apply to the automotive aftermarket.