Holley Names SVP of Customer Experience Marketing
Philip Dobbs will lead customer engagement, digital strategy and brand focus for the full Holley brand portfolio.
JEGS Adopts PDM Automotive to Improve Customer Experience
PDM will support JEGS’ focus on streamlining operations and creating a more integrated, seamless customer experience.Â
3 Ways to Level Up Your eCommerce Customer Experience
Parts-obsessed eCommerce experts are coming together to discuss three essential strategies your brand should adopt to build a thriving parts business. These tactics will help your business build brand loyalty, sell more parts, and enable you to regain control of your brand.
Dana Holds Digital Customer Experience Workshop
More than 60 Dana Aftermarket employees attended the two-day Digital Customer Experience workshop in-person and online.
New Nexus Roles Focus On Customer Experience, Sustainability
Bas Donders elevated to customer experience director; Emmanuel Voguet is named corp. comm. and sustainability director.
Building a Better Customer Experience
Adding retail-inspired delivery and pickup options like curbside or contactless pickup, new delivery options and more frequent and consistent communication with customers could be a game changer for aftermarket businesses.
PhaseZero Noted For Digital Customer Experience Innovation
PhaseZero CxCommerce delivers unified customer experience approach to enable B2B, B2C and dropship fulfillment with a turnkey SaaS digital commerce solution.
ASA TireMaster Shops Continue To Enhance Operations And Customer Experience Through Technology
Mobile technology helps to reduce paperwork and all related inefficiencies by connecting directly to the point-of-sale, a common request among tire dealers.
Sam Rusenovich Joins Brake Parts Inc As Director Of Customer Experience
Prior to joining BPI, Rusenovich spent the majority of his career working for NAPA Auto Parts in a variety of positions.
Auto Care Association Hosts Upcoming Webinar On Customer Experience Improvement
The hour-long webinar will be presented by Carl Philips, vice president, sales and marketing, Mystery Shopper Services, a division of Business Evaluation Services.
