Speedemissions Launches New Branding And Customer Experience Initiatives
Company introduces new name, logo and store design for its repair facilities and emission stores.
Agility Metrics to Host Aftermarket Webinar on Measuring Customer Experience
The webinar, titled “Are you measuring the customer experience effectively?” is 100-percent focused on the aftermarket and will take place at 1 p.m. on May 23.
ALLDATA Manage Update Delivers Superior Customer Experience
Expanded parts ordering, easier installation and spell check lead the list of improvements, according to ALLDATA.
Fix Auto Selects Agility Metrics to Run Its Customer Experience Management Program
Program will help Fix Auto continuously measure and manage customer experiences across Canada.
New Luber-finer Website Designed to Optimize Customer Experience
Features of the new website include improved navigation, a cross-reference tool, a downloadable phone app, technical data and more. The redesigned site embodies Luber-finer’s forward-thinking vision and commitment to going the extra mile for its customers, according to the company.
Jiffy Lube Adds Operations and Customer Experience Executives to Senior Management Team
HOUSTON — Jiffy Lube International (JLI) has named two new senior managers to its team. Rick Altizer recently joined the company as general manager, global operations, and Craig Linington arrived earlier this year to serve as customer experience manager. In his new role, Altizer, who previously worked at Midas International, is responsible for the operation
Quala Taps PhaseZero to Boost Customer eCommerce Experience
PhaseZero’s e-Commerce platform CxCommerce will help modernize Quala’s customer experience.
MEYLE Creates Digital Brand Experience For Customers, Partners
The MEYLExperience is exclusively for MEYLE customers and partners in the independent aftermarket.
Advance Auto Parts Enhances In-Store Pick Up Experience For Online Customers
After placing their order from the millions of parts and products offered at advanceautoparts.com and selecting the in-store pick up option, customers will receive confirmation that their order was received and an alert when their order is ready for pick up.
WORLDPAC And Textar Host Customers On The ‘Ultimate Car Enthusiast Experience Of A Lifetime’
Textar, a Nisshinbo Group Co., and leading manufacturer of OE brake pads, and WORLDPAC recently ran a customer incentive contest culminating in a Porsche aficionado’s dream trip deemed the “Ultimate Car Enthusiast Experience of a Lifetime.”