The US Aftermarket: Consumer’s Right to Choose their Repair Outlet

The US Aftermarket: The Consumer’s Right to Repair

Bill Hanvey, MAAP, president and CEO of the Auto Care Association, shares his insights on this critical national issue.

GlobalAutoIndustry.com’s latest Audio Interview “The U.S. Aftermarket: Consumer’s Right to Choose their Repair Outlet” features Bill Hanvey, president and CEO of the Auto Care Association, which represents the entire supply chain of the independent automotive aftermarket. Before becoming president and CEO on Dec. 1, 2015, Hanvey served as senior vice president of the Automotive Aftermarket Suppliers Association (AASA) since 2012. At AASA, he advocated for North American parts manufacturers to the auto care industry, federal and state government agencies and the business community. Hanvey has spent his entire 35-plus-year career in the aftermarket.

In this 8-minute audio interview, Hanvey discusses these questions:

  • How is consumer choice for vehicle repair in the U.S. being threatened today?
  • What benefits does the aftermarket have to offer that the dealerships do not
  • What is the Auto Care Association doing to help preserve consumers right to choose?
  • How can the industry become more engaged in that fight to preserve consumer’s rights?

Click here to listen to the audio interview.

About Bill Hanvey, President & CEO, Auto Care Association

Bill Hanvey, MAAP is president and CEO of the Auto Care Association, which represents the entire supply chain of the independent automotive aftermarket. Before becoming president and CEO on Dec. 1, 2015, Hanvey served as senior vice president of the Automotive Aftermarket Suppliers Association (AASA) since 2012. At AASA, he advocated for North American parts manufacturers to the auto care industry, federal and state government agencies and the business community.

Hanvey has spent his entire 35-plus-year career in the aftermarket. After earning his bachelor’s in journalism at St. Bonaventure University, Hanvey began his career with extensive field sales experience and increasing management roles at Tenneco Automotive. Hanvey then became marketing director of FleetPride, where he developed and executed a strategic marketing plan integrating 37 separately owned companies into what is now the largest independent heavy duty parts distributor. 

Hanvey went on to become vice president of marketing at Dorman Products Inc., leading creative and data services, trade marketing and product communications, doubling sales of “OE dealer exclusive” parts, sold under the Dorman brand. Hanvey then became vice president of sales and marketing at Schaeffler Group USA, leading the North American aftermarket team while developing and implementing a new company strategic direction, transitioning its sales and product focus from co-man to direct sales.

Throughout his career, Hanvey has served the industry in multiple volunteer roles serving as chairman of the Auto Care Association Marketing and Communications Committee from 2009-2012, and as the staff liaison for the Brake Manufacturers Council and the Marketing Executives Council while at AASA. Hanvey worked within the industry to develop a Memorandum of Understanding (MOU) with the Environmental Protection Agency (EPA) that seeks to reduce the content of copper in brake pads. 

In his current role, Hanvey has transformed the Auto Care Association by focusing on team development, grassroots advocacy and providing data back to the industry to enable better business decisions.  

Hanvey was awarded the AWDA Mort Schwartz outstanding industry leadership award in 2020, is the past recipient of the Northwood University Educator of the Year and serves on the board of directors for the Automotive Aftermarket Charitable Foundation, the University of The Aftermarket Foundation and the St. Bonaventure Alumni board.

Hanvey is a sought-after speaker who provides valuable insight into the auto care industry to both internal and external audiences. 

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