Guest Commentary: VR And AR To Transform Automotive Service
“There is a lot of talk these days about robots taking our jobs. We see quite the opposite in virtual and augmented reality,” writes Schwartz Advisors Partner Derek Kaufman.
Guest Commentary: Time To Take Notice
In life and in business, we all encounter people who, no matter what the situation is, are always there to resolve an issue or a conflict, meet an impossible deadline or handle a difficult customer, then go about their business with very little fanfare or drama – the unsung heroes.
Guest Commentary: In Pursuit Of Potential
The essence of potential lies in the fact that we all have the capacity to become or to develop into something in the future. Potential is utilizing your abilities to become the person you were meant to be.
Guest Commentary: The Power Of Brands
Let’s talk about what a brand is. Is it a logo? Not really. Is it a name? No.
Guest Commentary: Your Employees Are Your Brand
A company’s brand is certainly a significant part of its fiber and personality. It is part of the glue that holds the mortar (reputation) and brick (culture) that powers the organization; the brand helps to drive greatness.
Guest Commentary: Does Loyalty Still Count?
Loyalty is a matter of trust, at all levels of the customer/employee relationship. It transcends the transactional side of the relationship and has a commitment to the long-term.
Guest Commentary: Our Principal-Agent Problem
Normally, the person making the buying decision is the person paying for that purchase; but, as we all know, this is not the case for everything we buy.
Guest Commentary: Looking For Greatness
“Remember your favorite teacher, who helped you overcome the challenges of learning a difficult subject. They saw the greatness in you! The leader who vowed to never let you fail, and gave you confidence and inspired you toward greatness. What a remarkable gift,” writes Dr. John Passante, in his most recent guest commentary on leadership.
Guest Commentary: Pokémon GO – A Boon to the Auto Body Industry?
There I was, at my favorite park, pedaling off some after-work stress on my bike. And there they were: zombies. All the nerds’ and wackos’ prophecies came true after all. Everyone had turned into stiff-legged, drooling, lobotomized, catatonic automatons, arms outstretched and searching for brains. But I noticed something peculiar. …
Guest Commentary: The Will To Lead
The will to lead is looking in the mirror and deciding what kind of leader you are, and how you define success.
