Guest Commentary: Forward Thinking Or Thinking Forward?
“As I was sitting on a plane in the Shanghai airport that was grounded for several hours due to weather, I had some time to reflect back and gather my thoughts about the past nine days, which have changed my understanding of the global aftermarket business forever,” says Michael Rukov, AAP, Western U.S. sales manager for Continental Corp., VDO
Guest Commentary: Is It Time For An Ego And Empathy Check-up?
“Humility is paramount to keeping the ego in check. Fault-finders diminish morale and organizational energy. Ego-driven leadership is toxic at best,” writes Dr. John Passante.
Guest Commentary: 3 Things Great Leaders Do To Get The Best From Their People
In this guest commentary, Lonnie Mayne, founder of Red Shoes Living, writes, “What do you think it takes to be a great leader? While there isn’t one magic formula, I do know when I’m around a great leader, I always want to give them the best version of myself. I never want to let them down. And, I think it’s because they do three key things.”
Guest Commentary: When Will You Be Ready To Get In A Driverless Car?
In this commentary from Intel Corp., Jack Weast, a senior principal engineer and the chief systems architect for Intel’s Autonomous Driving Group, discusses the difference between the theory and practice of autonomous vehicle technology.
Guest Commentary: Bleisure Travel Revisited
The percentage of “bleisure,” or business-leisure, trips jumped to 17 percent in 2016, up 3 percent from the previous year, according to Travel Weekly’s 2016 Consumer Trends report.
Guest Commentary: Office Design That Supports Productivity
In a misguided drive to respond to employee engagement issues, organizations are experimenting with increasingly lavish perks. However, the approach favoring things like food and ice cream over meaningfulness are missing the mark.
Guest Commentary: The Millennials Are Here – Are We Ready?
As a person who endorses the philosophy that in life and in business it is important to value the differences in people, I am intrigued by the impact that the millennials are making.
Guest Commentary: That’s It. We’re Done. Nice To Know You.
A recent report by the Bay Area think tank RethinkX, titled, “Rethinking Transportation 2020-2030,” has been picked up by numerous news organizations. It’s a report sure to concern the automotive industry and especially potential investors in the automotive aftermarket. We believe the report warrants some careful analysis.
Guest Commentary: Creating Extraordinary Customer Experiences With Technology
Virtual Reality can give consumers the opportunity to experience products and services in life-like interactions and demonstrations. With VR, marketers can offer their customers a chance to feel like they already own the product or have purchased the service.
Guest Commentary: The Magic Of Feet On The Street
According to James Borg, human communication consists of 93 percent body language and paralinguistic clues, while only 7 percent consists of our words. Our body language speaks louder than our words. The automotive aftermarket was built, in my opinion, on face-to-face communications which resulted in strong relationships.