Guest Commentary: Trapped In A Meeting
In a connected economy, you want to connect with your customers at all times. Speed-to-respond time is but one more essential requirement of doing business today.
Guest Commentary: The Influence Of ‘Influence’
As more and more millennials enter the workforce seeking to make their impact – which they indeed will – now is a good time to review the role of leadership in the 21st century.
Guest Commentary: It’s Ok To Be Different (How To Support Diversity In Your Organization)
The fall is a teacher, and we are the students. The lesson is that it is ok to be different. The shades and color of each tree, plant, flower and leaf are wonderfully different and special. In fact, their individuality amazes us!
Guest Commentary: Remember To Walk The Park
What can you learn during a business management talk that begins with a guy doing a spot-on impression of Donald Duck?
Guest Commentary From Epicor’s Scott Thompson: Aftermarket Wholesalers At AAPEX Affirm ‘It’s Time’ For New Technology
Technology solutions providers experienced near-record show traffic in Las Vegas; Are you exploring the technology opportunity for your parts business?
Guest Commentary: Accountability Counts
Accountability acts as a corporate GPS system, which tracks what went right and what went wrong. Accountability is a leadership tool for enhancing results, not for finding blame. It also helps build a positive corporate culture.
Guest Commentary: Let Millennials Help You Achieve Your Goals In The Automotive Aftermarket
The millennials are the largest generation since the baby boomers. Are they finding a home in the automotive aftermarket?
Guest Commentary: Appreciation – Action Required
Appreciation is an interesting word with regard to our homes; it implies quality and value. On a personal basis, it means to admire, respect and to hold someone in high regard. As a leader, appreciation requires the willingness and capacity to view others through the lens of appreciation and to consciously recognize the people you appreciate in a genuine way.
Guest Commentary: Use Your Auto Parts Knowledge As A Great Customer Satisfaction Tool
It does not matter whether you are selling PB&E products to body shops or in the parts store selling products to shops that service vehicles — we are all in the service business.
Guest Commentary: At Times We All Need A Push
A leader who nurtures their employees gives us permission to take risks, to improve our strengths and to strive during difficulties and bring spring to a business world too often in the throes of winter. They “push” us to see the sun – great achievement takes place deep inside yourself.