How’s Business?
There are some very strong signs that business will be good in 2004. Optimism among repair shop owners is as high as it’s ever been during the three years we have been tracking this data.
New Import Parts Specialist Certification Tests Available
Aftermarket firms can begin the new year with a competitive edge by encouraging employees and customers to take the newly updated Auto International Association (AIA) Import Parts Specialist and Master Import Parts Specialist certification tests. Better-trained counter personnel and service technicians are vital to ensuring quality repairs and satisfying import nameplate customers. These tests address the pressing need for professionals with knowledge and training to help drive improved sales and provide the best customer service to import nameplate owners.
Walker Exhaust Announces Special Spring Trade Promotion
Walker Exhaust is offering a special spring trade promotion that enables undercar professionals to earn $25 gift cards, be entered into weekly $500 cash giveaways and participate in a sweepstakes drawing for a premium home theater system.
NASTF to Meet March 8 in Detroit
The National Automotive Service Task Force (NASTF) will meet March 8 in conjunction with the SAE Congress in Detroit, Mich. The meeting will be held at 6:30 p.m. at the Detroit Marriott Renaissance Center in downtown Detroit. NASTF meets semi-annually with committees meeting throughout the year.
Delphi Integrated Service Solutions Appoints Three New Directors
Delphi has announced the appointment of three new directors in sales and marketing, operations and engineering for Delphi Integrated Service Solutions, part of Delphi Product & Service Solutions. Delphi Integrated Service Solutions provides computer-implemented workflow management and vehicle diagnostic systems that enable service writers, shop owners and technicians to increase productivity and drive consumer satisfaction.
Executive Interview with John Washbish, President – Customer Relationship Management, Dana Automotive Aftermarket Group (AAG)
Every other week, aftermarketNews.com offers an interview with a high-profile individual in the automotive aftermarket. We give executives free rein to express their views on anything from the state of their corporations to recent legislative news to future trends in their niche markets. Here you see what matters to the newsmakers themselves.
More Than 300,000 Tests Taken in CCAR’s S/P2 Online Training
The Coordinating Committee For Automotive Repair (CCAR) has surpassed 300,000 tests taken in its “S/P2” online training in Safety and Pollution Prevention for the automotive repair industry.
Universal Technical Institute Discusses Long-Term Strategic Plan in Investor Meetings
Universal Technical Institute’s (UTI) Chairman Robert Hartman, President and CEO Kimberly McWaters and CFO Jennifer Haslip are conducting meetings with investors this week to highlight the company’s growth plan and business outlook.
Bendix Brakes Awards “Drive it Home” Promotion Grand Prize
Bendix Brakes has awarded Vinemont, Al-based technician Rick Holland a new 2004 Ford F150 truck. Holland, a customer of warehouse distributor Walter White and a technician for National Tire & Battery, was the grand prize winner of the brand’s “Drive It Home” scratch and win promotion.
NASTF Updates OE Service Information Matrix
The National Automotive Service Task Force (NASTF) has updated its OE Service Information Matrix. NASTF established the OE Service Information Matrix in 2001 with the assistance of the International Automotive Technicians’ Network (iATN). The matrix provides OE company contacts for obtaining service information, training materials and tools. The update incorporates revisions since the October 2003 update. The matrix is updated quarterly, with the next update scheduled for April 2004.