POWAY, Calif. – Mitchell 1 says its experience-based diagnostic information resource, SureTrack, recently exceeded its goal of reaching 11 million articles in 2013. SureTrack provides technicians with information to help them repair vehicles, including “Real Fixes” from a community of technicians, component tests and waveform libraries. SureTrack brings together a unique combination of intelligence and expertise to help aftermarket automotive shops increase accuracy and efficiency from diagnosis to completed repair, the company says.
“Mitchell1’s focus on the continued expansion of our SureTrack data underscores our commitment to the automotive repair industry,” said Ben Johnson, director of product management for Mitchell 1. “Not only have we achieved our goal of having over 11 million actionable pieces of information in our SureTrack product by 2013, but we also are adding information at over 12,000 articles per day and continue to invest to accelerate that volume even further. Mitchell 1 is and will continue to be the industry’s source for information – whether provided by the OEM or repair professionals.”
According to Mitchell 1, SureTrack combines diagnostic experience with repair timesavers and detailed parts replacement records, all wrapped in an interactive community of thousands of repair professionals and expert technicians. This information is available in a single location, so technicians no longer have to search multiple databases with multiple logins and subscriptions to find the data they need to complete the repair, the company adds.
SureTrack is integrated with ProDemand, Mitchell 1’s OEM repair information solution, giving shops an
end-to-end solution for diagnosing, estimating and performing the needed
repairs.
