Driven Brands Holdings announced the election of Damien Harmon to its Board of Directors, effective January 1, 2024. Harmon will also serve as a member of the Compensation Committee.
“We’re thrilled to have Damien join our Board,” said Jonathan Fitzpatrick, CEO and president of Driven Brands. “His deep experience in competitive and evolving retail environments and intense focus on delivering exceptional customer experiences will be invaluable as we continue to execute our strategy.”
Harmon serves as the senior executive vice president of customer, channel experiences & enterprise services for Best Buy Co. Inc. In this role, he is responsible for the end-to-end customer experience and the work that enhances every interaction with Best Buy customers and its employees. His areas of responsibility include stores and operations, in-home services and sales, virtual experiences, call centers, membership, and customer strategy, relationship offerings and insights. He also leads Geek Squad, Best Buy’s national tech-support organization dedicated to helping customers learn about and enjoy their technology.
In addition to his time at Best Buy, Harmon has held executive-level roles at Bridgestone Americas Inc., including serving as president of GCR Commercial Tires and as chief operating officer of Bridgestone Retail Operations.
