OVERLAND PARK, Kan. – CARSTAR Auto Body Repair Experts has added two senior members to the CARSTAR corporate team — Cecil Johnson, franchise development executive, and Brad Rein, chief information officer.
CARSTAR recently announced it is making a number of improvements at the corporate level. The company has revamped its business group program, restructured its franchise development process and plans to launch a new, proprietary management system in all of its stores mid-year. In addition, CARSTAR says it is focusing its service model more narrowly on the delivery of superior operating and financial KPIs in its stores.
To support these initiatives, CARSTAR has added Rein and Johnson as new leadership in IT and franchise development, respectively.
“We are proud to add these two highly qualified leaders to our executive team as we build a strong foundation for the anticipated turnaround of the collision repair industry,” said Dick Cross, chairman and CEO of CARSTAR. “They will help accelerate our efforts to deliver enhanced services to our franchisee family and improve our operations.”
As franchise development executive, Johnson will drive the CARSTAR expansion efforts. Johnson was recently the director of franchise development at Re-bath LLC, a remodeling franchise concept where he sold more than 60 franchises in the past two years and helped double the size of the company in the past four years.
Johnson will report to Cross and will be responsible for managing CARSTAR’s franchise recruitment process, the Franchise Development team, including the management of franchise candidate leads, corporate discovery day, franchise candidate interviews, evaluating franchise applications and awarding franchise agreements.
As chief information officer, Rein will help transform Information Technology (IT) into a strategic advantage for CARSTAR. In his new role, Rein will report to Brad Fountain, CFO. His immediate focus in IT will include managing the successful rollout of the CARSTAR Solution and building an enterprise level business intelligence solution lab.
Rein joins the CARSTAR team after a transition from Quest Diagnostics Inc. in Lenexa, Kan., where he served as a business operations and Information Technology executive consultant. He brings proven expertise in the design, development and administration of highly dispersed, complex network infrastructures and web-based applications in start-up, medium, and large companies. He has a demonstrated track record of driving tactical implementation of network and storage solutions at Quest Diagnostics Inc., eScreen Inc., Regional Investment Company, among others.
