ROANOKE, Va. – Advance Auto Parts has announced the addition of OE repair and diagnostic information for manufacturers Audi, Mazda, Mercedes and Volkswagen to MotoLogic, the company’s repair and diagnostic software tool.
Fast navigation; accurately rendered, original OE content; and extraordinary ease of use have made MotoLogic a best-in-class repair and diagnostic service, according to Advance. The company says the depth of information and ease of access available within MotoLogic is unrivaled in the industry, and included in the rollout of additional manufacturer coverage is the addition of service information for older-model vehicles dating from the early 1990s to the 1950s.
“The demand we’ve seen for high-quality and accurate auto repair information has driven MotoLogic’s immediate success among our commercial customers,” said Walter Scott, vice president of eCommerce and eServices for Advance Auto Parts. “We’re offering shops an easy, accessible solution for their repair and diagnostic needs. The continued expansion of our manufacturer coverage and support team dedicated to MotoLogic ensures that we’re delivering the information that garages need to fix vehicles fast, all with just a few clicks of the mouse.”
The fully searchable, OE diagnostic and repair resource for the automotive service and repair sector features a state-of-the-art search engine that ensures faster results, based on virtually any criteria — sight, sound, smell, diagnostic code, component type and more. In addition to speed, MotoLogic’s detailed search engine lets technicians access OEM service information, clickable and color-coded OEM wiring diagrams, service bulletins, diagnostic flowcharts with sophisticated hyperlinks, component locators, labor times, owner’s manuals and more—all in the time it takes to click “Search.”
To further support repair and diagnostic needs of commercial shops, Advance Auto Parts Professional also introduced a new support staff of automotive experts dedicated to supporting MotoLogic customers. Should a customer not be able to locate the repair or diagnostic information they need through MotoLogic directly, they may contact the support staff at Motologic.com or 855-222-1632 for direct assistance.
Advance Auto Parts Professional is dedicated to innovation in eServices, and provides auto repair shops with the tools and services needed to grow their business and streamline processes in today’s competitive auto marketplace. In addition to MotoLogic, Advance offers commercial customers online training solutions and DriverSide, an online marketing suite that helps shops attract new customers, optimize their online reputation, and increase customer service frequency and retention.
Editor’s Note: Click here to read more from Walter Scott about Advance’s commercial business and eServices for repair shops in our exclusive AMN Executive Interview.