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IMR Inc. Names New Senior Research Analyst

Barlo Hardin brings significant experience in category management to his new role.

IMR Inc. Publishes Top Challenges For Shops, Techs

29.2% of shop owners said finding high quality technicians who are reliable and knowledgeable is a challenge.

IMR Inc.: Cell Phone Usage In Independent Repair Shop Bays

Research shows 87.4 percent of technicians use cell phones for work in the bay.

Peter Ruggirello Joins IMR Inc. As Sales Manager  

Before assuming his new role at IMR, Ruggirello served as a senior account manager at IHS. Prior to his time at IHS, Ruggirello spent 14 years at R.L. Polk & Co., working as a senior account manager where he consistently exceeded sales targets and worked on the development of key strategic accounts.

IMR Inc. Now Tracking Delayed Vehicle Maintenance

The new IMR Delayed Maintenance Research provides in-depth information on such topics as which specific repairs are being delayed and the primary reasons for postponing service.

IMR Inc. Launches New Website At AutomotiveResearch.com

The newly redesigned website was created to serve as a valuable resource for every industry professional who wants to help grow their company’s business, says IMR.

Executive Interview With Bill Thompson, CEO of IMR Inc.

Bill Thompson serves as the CEO of IMR Inc. He acquired the company in 2003 after recognizing the extraordinary potential in both the amount of research the company performs and the volume of data it collects. While at IMR, Thompson has led the way into new research venues, as well as developed new and innovative ways of using IMR’s data for a variety of automotive customers. Under his leadership, the company continues to grow its portfolio of automotive research products and services. In this AMN Executive Interview, Thompson sheds some light on expectations for the overall health and growth of the automotive aftermarket in the coming years. He also discusses the trends he’s seeing in his firm’s aftermarket research.

IMR Inc. Offers 2012 Repair Shop Syndicated Research

IMR’s monthly reports supply an overview of what is happening in shops across the country with information supplied directly from the shops. IMR supplies essential information such as average number of technicians and bays in each shop, the average number of vehicles serviced and the average dollar value of repair orders.

IMR Inc. Opens Latin American Division

Studies such as brand awareness, parts purchasing habits and decision process studies will be a focus of this division, in addition to IMR’s other research capabilities.

IMR Inc. Offers Technician Decision Process Study

Study focuses on parts purchasing behavior, thoughts and opinions.