POWAY, Calif. – Mitchell 1 has reported that its software user’s forum for the OnDemand5 Manager/ManagerPlus products has reached a new milestone of 30,000 unique postings from 2,667 registered forum users. The Shop Management Users Forum allows participants to ask software functionality questions, comment on other users’ postings and exchange ideas to increase the effective usage of Manager/ManagerPlus, as well as related Mitchell 1 programs within their shop environment.
“We continue to be extremely pleased with the response that our Shop Management Users Forum has received,” said Tim McDonnell, national training manager. “Our goal for the user-driven forum is to serve as an informative destination for customers to unlock the potential of Mitchell 1’s shop management system to take advantage of its many capabilities to help them operate their shops more efficiently. We’re seeing both new and long-time customers taking advantage of the Shop Management User’s Forum at an increasing rate; word of what we offer is spreading throughout the marketplace. This 30,000 postings milestone is evidence of that and we are very proud of it.”
It all starts with a simple click of the “Forum” button in the user’s shop management program’s toolbar. With an Internet connection, shops can immediately gain all kinds of new knowledge about running their software more efficiently, which adds significant value to their software investment. There are users reading the forum (managerforum.net) from home and on their smartphones. Shop management news and developments often appear in the forum first, and polls are conducted with forum members to factor their real-world experiences into product planning decisions.
In addition to utilizing the support offered for Manager/Manager Plus products, forum members also generate discussions about marketing, business concerns and specific vehicle repair issues that may be baffling them, says Mitchell 1. Shops with less experience are exploring new approaches found on the forum and applying them at their repair shop businesses for increasing their productivity and profitability, the company said.
For more information about Mitchell 1, visit www.mitchell1.com.
