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Managing Partner Derek Kaufman says it’s time to work with competitors to satisfy the same customer.
Cooperation–the process of working together to the same end
Competition–the contest between organizations that provide similar products or services or that target the same audience
Coopetition–working with your competitors to satisfy the same customer
Independent shops have always worked with local OE dealerships to service their customers’ cars. When aftermarket parts are not available, only OE parts apply. When independent shops lack the diagnostic capability to solve a problem, sometimes the OE dealer does. IAM shops working on ADAS calibration or embedded software challenges can benefit from OE Dealer service and diagnostic equipment.
Grace Hovis’s journey in Hovis Auto & Truck Supply blends tradition with digital innovation in the automotive aftermarket industry.
Managing Partner Derek Kaufman emphasizes that Schwartz Advisors tries to filter out both the hype and hysteria in its forecasts.
Bill Long, MEMA president and CEO, outlines a forward-looking strategy focusing on advocacy, sustainability and competitiveness in the evolving automotive landscape, as the association celebrates its 120th anniversary milestone and legacy.
Andrew Markel shares his latest service tips in the all new BendPak EV Garage video series.
Power TruckPro USA operates in Medley, FL, supplying heavy-duty truck parts to the Miami area.
SBC is a highly configurable, Windows-based POS management system.
Heinendirk shares her career trajectory and how she sees a cultural shift in the workplace from management to leadership.
Franco delves into eReturns, the solution he and his team have created to eliminate inconvenience in auto parts returns.