FOND DU LAC, Wis. The free, online technical training videos offered by Wells Vehicle Electronics have been viewed 2 million times on YouTube. This number has doubled in just the past 10 months, the company says.
Developed specifically for professional automotive technicians, parts professionals and highly skilled do-it-yourselfers, the Wells video library now includes 23 in-depth, on-vehicle diagnostic case studies of driveability issues commonly encountered in the service bay. Video content is developed in response to requests received by the Wells Technical Service department from technicians, shop owners and other industry professionals. Nearly 3,400 YouTube users a large percentage of whom are vehicle service professionals now subscribe to the company’s three YouTube video channels, the company points out. Thousands more gain access via the “Wells Tech” link at www.wellsVE.com.
“Our technical training series is truly user-driven, so the problems we tackle are real diagnostic challenges that are costing shops time and money every day. Our team details every step in the diagnosis and repair process so the viewer can avoid customer comebacks and lost revenue,” said Steve Hildebrand, director of marketing, Wells Vehicle Electronics.
The latest Wells video, “P0171 Challenging Diagnostics Chevrolet Trailblazer,” tackles a recurring driveability complaint that was misdiagnosed by a dealership service department and subsequently brought to the attention of an independent repair facility. All of the videos are researched, scripted and produced by the Wells Technical Services department.
“The popularity of these programs shows that technicians and other automotive professionals are spending a great deal of time beyond their normal workday in researching the problems they face in the repair bay,” said Wells Technical Services Manager Mark Hicks. “We are answering a very real need for practical, hands-on technical information that’s not about selling parts, but helping our customers become more skilled in solving highly complex diagnostic issues.”
The Wells library now includes the following free videos:
P0171 Challenging Diagnostics Chevrolet Trailblazer
Toyota P0441/ P0446 EVAP Vacuum Switching Valve
Odd Misfire Problems
Cummins TPS Diagnostics/Non-Contact TPS Technology
Jeep No Crank/No Start Four Pin Relay Diagnostics
Chrysler P0406 EGR Diagnostics
Ford Starter Solenoid Troubleshooting Replacement & Function
Chevrolet/GMC Sticky Poppet Injector Diagnosis & Repair
Dodge EVAP Diagnosis & Repair
ABS Diagnosis & Repair
Computer “No Communication”
Nissan Cam/Crank Sensor Testing, Throttle Body Cleaning
& Idle Air Relearn (P0507)
GM 3.1 EGR Replacement/Port Cleaning
GM 3.1 Cam Sensor Replacement
LS711/LS922 Chrysler/Jeep Ignition Switch
Ford’s Early EGR Pressure Sensor Diagnosis & Replacement
GM Type I DIS DR143/DR148/C860 Testing & Replacement
Chrysler 1995-03 2.0-2.4L Cam Sensor Replacement
Oxygen Sensor Heater Circuit Testing
Digital Mass Air Flow (MAF) Sensor Diagnostics
GM Type II DIS System Cylinder Misfire Detection
Blower Motor & Resistor Diagnostics
Delta Pressure Feedback EGR by Ford Diagnostics and Repair
Each video can be accessed by entering the title in the search bar on YouTube.com or through the “Wells Tech” link on wellsVE.com.
In addition to web-based video training and an array of interactive resources offered through wellsVE.com, Wells offers a toll-free technical support hotline featuring Master and L1 ASE-certified technicians. This service is available at 1-800-558-9770, Option 3 (7:30 a.m. 7 p.m. CST), or by email at [email protected].