Trends In Recruiting And Careers: Part 2

Trends In Recruiting And Careers: Part 2

To provide for the now huge remote workforce, a new type of small business tech support business will emerge.

Last week in Part 1, we covered some interesting points. In case you missed it, you can find it here. From Career Thought Leaders’ 2021 Career Industry Trends White Paper, I have extracted many fascinating insights. In some cases, I have extrapolated from the career coaching profession to the general employment situation.

Two New Occupations Will Appear
To provide for the now huge remote workforce, a new type of small business tech support business will emerge. Another consequence of the large remote workforce, urban designers will be challenged to repurpose the buildings left empty by the disappearance of retail and other users of commercial real estate.

Fractional Leadership Will Expand from Start-Ups to Established Organizations
Part-time C-Suite players have long populated the start-up arena. We see more established companies embracing this concept to gain the value of expertise without paying a full-time salary for the higher level of talent.

Having an Online Portfolio is Becoming a Must-Have
Using LinkedIn as a platform, career professionals are seeing rising expectations on the part of hiring managers to see more depth into candidates’ backgrounds. This career portfolio will reflect workers’ experience and capability through certifications, project case studies, work products, and any other material that proves work skills and accomplishments. Having this portfolio can also facilitate the shifting between roles within an organization as well. This online portfolio will require a demonstration of writing abilities and other diverse skill sets, including sales, consulting, and marketing skills. Ingomu Coach Maureen Jenks, highlighted in the previous Herman Trend Alert, sees that some employers are requiring LinkedIn profiles: the more robust, the better.

More Reductions in Force to Come
Though the early pandemic shutdowns had a greater impact on more frontline workers, some companies will eliminate more professional and mid-level positions in 2021 – after discovering that their mid-level people were not needed. Due to advancing technology, accountants, lower-level manufacturing roles and some customer service jobs will go away. Layoffs also will change the face of higher education. Finally, due to the pandemic the hospitality and travel industries have seen the greatest declines.

Certain Careers Will Experience High Growth
Schools and colleges are hiring online instructional professionals to support their teachers. Due to the introduction of technology and data collection, additional growth will be seen in project management, digital marketing, data analytics, and customer experience/engagement. Moreover, COVID-19 has spurred growth in food service, supply chain and delivery, and segments of high tech, healthcare and education. With the increased societal emphasis on social justice, there has been an uptick in diversity and inclusion positions and these positions are gaining in importance and influence within organizations. Employers are continuing to be challenged to fill frontline, entry-level positions in food service, hospitality. Shortages of truck drivers and long shoremen are having devastating effects on our supply chain.

Increased Emphasis on Emotional intelligence (EQ)
Besides answering behavioral interview questions, applicants will be asked to talk about other situations – including hypothetical ones that demonstrate high levels of EQ. Employers that understand the value of EQ know that it helps people navigate the increasingly stressful and virtual workplace. Many career coaches report that their clients do not understand the importance of EQ, how to communicate it, and how to build the related skills.

Advancing Technology will gain Greater Traction
Artificial intelligence and other automation continue to increase effectiveness and efficiency. This enhanced technology is supporting coaches to be better and provide improved outcomes for their clients. Artificial intelligence (AI) will create, replace, and evolve jobs. As AI affects jobs and roles, rather than being eliminated, many jobs are being transformed. Research in Australia indicates 60 percent of students there are studying for jobs that will be highly automated in the next decade.

The Human Side of Enterprise
Career coaching clients will still value the human touch in career services for the foreseeable future. According to Cengage, as we move into the future, the highest workforce demand will be for the “uniquely human skills” that cannot be replaced with technology: listening, attention to detail, communication, critical thinking, interpersonal skills, and active learning.

“Zoom Towns” will pop up throughout the United States
With the advent of more remote work, many full-time virtual positions allow people to live anywhere with high bandwidth. Remote workers will continue to move to high-connectivity areas with high-quality web access. Expect magazines and news organizations to start ranking the “Top 10 Zoom Towns” or places to work remotely.

Special thanks to Marie Zimenoff and Career Thought Leaders for this valuable contribution to our understanding of the evolving workforce and workplace. To read the entire report, go here.

© Copyright 1998-2021 by The Herman Group, Inc. — reproduction for publication is encouraged, with the following attribution: From “The Herman Trend Alert,” by Joyce Gioia, Strategic Business Futurist. 336-210-3548 or To sign up, visit The Herman Trend Alert is a trademark of The Herman Group, Inc.”

You May Also Like

Mobility as a Service and the Impact on the Aftermarket

MaaS stands to disrupt and transform how we think of transportation in the coming years.


Most of us have experienced Mobility as a Service (Maas) when we reached for our phone to order a ride-hailing vehicle on our last business trip. But MaaS encompasses many more modes of transportation and stands to disrupt and transform how we think of transportation in the coming years.

Continental Presents Face Recognition Tech for Vehicles

The technology unlocks the vehicle safely and conveniently using biometric facial recognition, while a display seamlessly integrated into the B-pillar provides additional information.

Continental Presents ‘Face Authentication Display’ Vehicle Control System
Connected Vehicles Need the Right to Repair

A fleet of connected vehicles delivers many benefits to society and the motoring public, but critical technical decisions need to be made.

Opus IVS Adds Tech Advancements, Extended ADAS Support

The new Giotto software update offers comprehensive support for MY24 vehicles.

AAM’s Next-Gen Electric Drive Systems on Display at CES

Among the products showcased at CES will be AAM’s electric drive units, e-Beam technology and component technology.

AAM's Next Gen Electric Drive Systems on Display at CES 2024
Other Posts
Shop-Ware Partners with Amazing 7 on Phone Integration

The integration allows repair shop staff members to gain valuable context to incoming phone calls and respond to customers accordingly.

Continental, Synopsys Team Up on Automotive Software Development

The collaboration aims to accelerate the development and validation of software features and applications for the Software-Defined Vehicle.

Epicor Unveils Digital Cataloging, Future Plans

The new catalogs use Epicor-validated, ACES-compliant data and an “Intelligent Search” feature to find the right part quickly.

Epicor digital catalog
Epicor Launches Automotive B2B eCommerce Platform

The Epicor Commerce for Automotive platform features multi-seller support and parts lookups for distributors and their customers.

Epicor commerce for Automotive