“DST Asks”: The Use of Computerized Business Management Systems and their Potential for Generating ROI
Tremendous technological advances have made the use of computerized business management systems the paradigm of the aftermarket. All tiers of the supply and service chains have benefited from technology — manufacturers, warehouse distributors, jobbers, national and regional parts and service chains, multi-store independent parts and service enterprises and single-store independent parts and service facilities. Gone are the days when a capital investment in technology was merely another overhead expense. Savvy managers now know that computerized systems can become their own profit centers, generating an impressive ROI.
Executive Interview with Rich White, Vice President of Marketing & Communications, AAIA, and Executive Director of the Car Care Council
Rich White is vice president of marketing and communications for the Automotive Aftermarket Industry Association (AAIA). He oversees marketing, public relations, media relations, publications, Web sites and most recently, the Car Care Council and the “Be Car Care Aware” consumer education campaign. With National Car Care Month just around the corner, White provided aftermarketNews.com with an update on the “Be Car Care Aware” consumer education campaign and the Car Care Council’s plans for this year. He also shared how aftermarket companies can become more involved in the campaign.
Coatings Manufacturer Valspar Acquires De Beer Lafkabrienken B.V.
Coatings manufacturer Valspar Corp. has purchased De Beer Lakfabrieken, a privately-owned, manufacturer and distributor of automotive refinish coatings based in The Netherlands. The acquisition includes De Beer’s subsidiaries in the U.K. and Australia. De Beer, which sells products in more than 65 countries, had sales of approximately $39 million ($50 million at current exchange rates) in 2003. Terms of the transaction were not disclosed.
Delphi Appoints Three New Sales Managers in North America
Delphi Corp. has named three new sales managers for North America. Jim Eady, Darrel Reuss and Steve Tucker will serve as regional sales managers for vehicle electronics in North America for Delphi Product & Service Solutions. Eady will cover the Southeast, Reuss the Midwest and Tucker the Northeast and all will report to Scott Donnelly, North American vehicle electronics sales manager.
AWDA Segment Liaison Candidates Under Review
AAIA is in the process of reviewing candidates to join the professional team at AAIA headquarters and serve as liaison to the new Automotive Warehouse Distributors Association (AWDA) segment. AWDA officially became a segment of AAIA on Jan. 1. Individuals interested in learning more about the position, which will be based at the AAIA national headquarters in Bethesda, Md., should contact Kathleen Schmatz at 301-654-6664 or [email protected].
AIA Canada and Matthew.Scott Data Marketing Begin Aftermarket Service Provider Market Research Project
The Automotive Industry Association of Canada (AIA) has selected Matthew.Scott Data Marketing Solutions as the agency of record for a new automotive service provider market research project. In order to better serve the needs of AIA membership, which includes wholesalers, warehouse distributors and suppliers, and their ultimate customer base — installers — AIA is investigating what types of services automotive service providers need to survive and thrive in the industry.
Transpro Named NAPA Branded Radiator Supplier
Transpro has been named supplier of a new radiator program for NAPA. Under the agreement, Transpro will supply NAPA with a radiator program that will offer a selection of popular radiator models covering a variety of automotive and light truck applications. Transpro will begin shipping product to NAPA this month, and the program will be rolled out to the NAPA distribution system in February.
Tenneco Automotive’s Walker Brand Launches Program to Boost Shops’ Exhaust Margins
Tenneco Automotive, manufacturer and marketer of Walker exhaust products, has launched a new product marketing and merchandising initiative designed to help shops recapture lost margins. At the heart of the program is an all-new Walker premium replacement muffler – the Quiet-Flow3 – which the company says delivers the precise sound, fit and guaranteed durability that is preferred by owners of late-model domestic and import vehicles.
Executive Interview with Wolfgang Winzer, Vice President and General Manager of Siemens VDO Automotive Corp. Service & Special Solutions, North America
Our latest edition of “Executive Interview” features Wolfgang Winzer, vice president and general manager of Siemens VDO Automotive Corp. Service & Special Solutions, North America. Winzer recently talked with aftermarketNews.com about the company’s extensive history in the OE market and how this will help them build a stronger aftermarket segment. He shared some of the company’s goals for its aftermarket business in the coming years.
Kathleen Schmatz Takes Over as President and CEO of AAIA
Jan. 1 marked the first day of Kathleen Schmatz’ new role as president and CEO of the Automotive Aftermarket Industry Association (AAIA), a trade association representing more than 2,700 companies that manufacture, distribute and sell motor vehicle parts, accessories, tools, equipment, materials, supplies and services. Schmatz, who has served as AAIA’s executive vice president since January 2002, takes over the role from Al Gaspar, who retired at the end of 2003 after 30 years in the aftermarket industry. Gaspar is president emeritus and will serve as a consultant to the association.