From Counterman.com: Mitch’s World – More Than Just Numbers to Me
I just finished eating dinner and realized that I won’t be going to sleep tonight until I purge this afternoon’s events from my psyche. The day started with a fascinating interchange that involved one of my primary suppliers. This would have been a whole lot more fascinating – and, infinitely less stressful – if it had happened to someone else and I was reading what they had written, rather than pulling an “all-nighter” myself. But, it wasn’t … And, here I sit scratching my head.
Belle Tire to Host Free Car Care Clinics This Sunday
ALLEN PARK, Mich. — Belle Tire will host free Car Care Clinics Sunday, June 22 between 11am and 5pm at Belle Tire headquarters in Allen Park, Mich. The clinics are targeted toward women, although anyone is welcome to attend, and will provide a basic knowledge and understanding of a how a vehicle works and proper
More Than 450 XL Parts Customers Turn out for Monroe Ride and Drive
More than 450 repair shop owners, service writers and technicians participated in the Monroe Ride-and-Drive technical training experience during the annual XL Parts Open House which took place in early April in Houston. The popular hands-on training experience is part of the Tenneco Technology Tour. The Monroe Ride-and-Drive experience enables automotive professionals to compare the steering, stopping and stability characteristics of late-model vehicles equipped with worn original equipment ride control units and identical vehicles fitted with new Monroe replacement shocks and struts. The program is expected to train more than 7,000 automotive professionals in at least 39 major North American markets this year.
From Counterman.com: Maintenance vs. Repair — The Impact on Parts Sourcing
by Gary Goms Knowing what maintenance parts your customers need will make their vehicles safer and more reliable — and your revenue greater. Most people remember the tale of Rip Van Winkle sleeping for 20 years and waking up in an entirely new and unfamiliar world. Today, a jobber can awaken to a completely new
VIDEO FEATURE: Improper Tire Repair Poses Safety Concern
Knowing the difference between a proper tire repair and an improper repair could be critical to vehicle safety. A tire industry study showed that nearly 88 percent of tire repairs are performed improperly. The Rubber Manufacturers Association (RMA) has released a new video to educate consumers on the risks of improper tire repair. "Consumers need to know some essential information about tire industry recommended puncture repair procedures," said Daniel Zielinski, RMA senior vice president, public affairs. "An improperly repaired tire is a safety risk you shouldn’t take."
Tenneco Celebrates a Decade of Customer Loyalty with 2008 Expert Plus Program
LAKE FOREST, IL – This year will mark the 10-year anniversary of the implementation of Tenneco’s Expert Plus marketing program for technicians. During this anniversary year, Tenneco expects a record 18,000 members to participate in the expanded Expert Plus program. “We’ve established Expert Plus as an industry-leading program, and we’re not stopping there,” said Sheryl
From Counterman.com: Worldly Parts
More and more manufacturers are cutting costs by offshoring. And in many instances the form, fit and function you and I rely on is being affected. And it’s not only happening overseas.
Raybestos Brand Brakes Customer Gets to “Be a Pit Crew Member” for a Day
Mike and Kimberly Graham of Paces Ferry Exxon in Atlanta, won an experience most NASCAR fans can only dream of – a weekend spent in Charlotte at Lowe’s Motor Speedway, with exclusive access to the garages and pits and even a ride with Raybestos Rookie Juan Pablo Montoya – all courtesy of Raybestos brand brakes, the official brakes of NASCAR. The Grahams were the Grand Prize winners of the “Raybestos Pit Crew Member for a Day Sweepstakes,” which granted them the opportunity to be honorary members of the Robert Yates pit crew.
Monroe Partners with Canadian Shops to Sell ‘4 More’ Per Week
Monroe has announced a new business-building initiative designed to help Canadian service dealers develop strong customer relationships and increased profitability by selling ‘4 More’ shocks or struts per week. The brainchild of Tenneco’s Canadian sales team, the “4 More” program has generated hundreds of technical and sales training sessions with service dealer customers across Canada.
Pep Boys to Participate in MAP’s Brake Safety Awareness Week
PHILADELPHIA — Pep Boys has announced that it is participating in the Motorist Assurance Program’s (MAP) Brake Safety Awareness Week, taking place Aug. 26–Sept. 1. During this week-long event, Pep Boys will have informational brake safety brochures available at www.pepboys.com and offer consumers online coupons for free brake inspections. “Taking care of your brakes is