“DST Asks”: The Use of Computerized Business Management Systems and their Potential for Generating ROI
Tremendous technological advances have made the use of computerized business management systems the paradigm of the aftermarket. All tiers of the supply and service chains have benefited from technology — manufacturers, warehouse distributors, jobbers, national and regional parts and service chains, multi-store independent parts and service enterprises and single-store independent parts and service facilities. Gone are the days when a capital investment in technology was merely another overhead expense. Savvy managers now know that computerized systems can become their own profit centers, generating an impressive ROI.
Art Fisher, CEO of Fisher Auto Parts and Founder of Federated Auto Parts Distributors, Dies at 65
Arthur Jay (Art) Fisher Jr., CEO of Fisher Auto Parts and founder of Federated Auto Parts Distributors, died Jan. 15 in Staunton, Va. He was 65. A graduate of Hope College in Holland, Mich., Fisher taught school before entering the automotive aftermarket in 1964. Under his leadership, Fisher Auto Parts grew from a single location to become one of the largest independently owned auto parts chains in the U.S. Today there are more than 300 Fisher Auto Parts stores, with 18 warehouses and more than 2,000 employees. Fisher founded Federated Auto Parts Distributors in 1985. Federated quickly became one of the industry’s premier programmed marketing groups, with more than 3,800 Federated Auto Parts Stores and 2,400 Federated Car Care Centers today nationwide. In addition to his work and dedication to Fisher and Federated Auto Parts, Fisher served on the board of governors of AWDA and served as chairman in 2001.
ATMC Spring Conference to Focus on “Clean Diesel”
The Automotive Training Managers Council (ATMC) will hold its 2004 Spring Conference and Business Meeting on April 18-20 at the Holiday Inn Fairlane-Dearborn in Detroit, Mich. The conference will focus on heavy-duty/diesel emissions and new technologies. Numerous automotive presentations on clean diesels, new emissions-related systems and their impact on the service technician will be on the agenda.
Continental Tire North America and Exel Form Strategic Tire Distribution Partnership
Continental Tire North America (CTNA) and Exel, a global logistics company, have formed a strategic partnership in the area of tire distribution logistics in North America. As part of the agreement, Exel will assume control of the management of CTNA’s tire distribution warehouses. All details of the agreement will be finalized by April 1, 2004.
Delphi Appoints Three New Sales Managers in North America
Delphi Corp. has named three new sales managers for North America. Jim Eady, Darrel Reuss and Steve Tucker will serve as regional sales managers for vehicle electronics in North America for Delphi Product & Service Solutions. Eady will cover the Southeast, Reuss the Midwest and Tucker the Northeast and all will report to Scott Donnelly, North American vehicle electronics sales manager.
Wix Filters Named to NASCAR Performance Product Line-Up
WIX Filters has received endorsement as an exclusive NASCAR Performance Partner. The launch of NASCAR’s Performance brand — targeting installers and consumers — provides automotive aftermarket products a point of difference in the highly competitive retail marketplace. NASCAR will promote the new NASCAR Performance Network through a marketing program that promotes vehicle maintenance and directs consumers to nearby service facilities. The network, which is housed on NASCAR.com, features a shop locator service for driving directions, store hours, services and certifications.
AWDA Segment Liaison Candidates Under Review
AAIA is in the process of reviewing candidates to join the professional team at AAIA headquarters and serve as liaison to the new Automotive Warehouse Distributors Association (AWDA) segment. AWDA officially became a segment of AAIA on Jan. 1. Individuals interested in learning more about the position, which will be based at the AAIA national headquarters in Bethesda, Md., should contact Kathleen Schmatz at 301-654-6664 or [email protected].
Midas Completes Restructuring
Midas said it has completed its restructuring plan successfully, and on schedule. In April 2003, Midas announced agreements with AutoZone in the U.S. and Uni-Select in Canada for distribution of Midas brand and other automotive parts to the 1,900 Midas shops in North America. Midas’ timetable to exit the parts distribution business was the end of fiscal 2003. In April 2003, Midas announced agreements with AutoZone in the U.S. and Uni-Select in Canada for distribution of Midas brand and other automotive parts to the 1,900 Midas shops in North America. Midas’ timetable to exit the parts distribution business was the end of fiscal 2003.
AIA Canada and Matthew.Scott Data Marketing Begin Aftermarket Service Provider Market Research Project
The Automotive Industry Association of Canada (AIA) has selected Matthew.Scott Data Marketing Solutions as the agency of record for a new automotive service provider market research project. In order to better serve the needs of AIA membership, which includes wholesalers, warehouse distributors and suppliers, and their ultimate customer base — installers — AIA is investigating what types of services automotive service providers need to survive and thrive in the industry.
Nearly 35,000 Manufacturing Professionals Expected at National Manufacturing Week
Nearly 35,000 manufacturing professionals from more than 10,000 companies are expected at National Manufacturing Week (NMW), scheduled to take place Monday, Feb. 23, through Thursday, Feb. 26, in Chicago. The event is organized by the National Association of Manufacturers (NAM). The latest in innovative manufacturing technologies and processes will be featured at the event. NMW’s six shows cover design engineering; plant engineering and facilities management; industrial automation; enterprise IT; technology and cleaning technology.