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Identifix Adds Genuine Volkswagen, Audi And Hyundai Service And Repair Information To Direct-Hit

Delivering information that comes straight from the factory, Direct-Hit allows professional technicians to diagnose and repair vehicles with greater speed, accuracy and confidence from a single online tool, according to Identifix.

Identifix Hires New VP of Business Development

Former automotive publishing executive, Richard Gunderson, has a proven track record of increasing brand awareness and revenue. Gunderson will be responsible for the implementation of Identifix’s long-term strategic business plan, including expansion into new markets both internationally and domestically, as well as product development and extending sales channels.

Identifix Direct-Hit Subscriber Base Jumps By 40 Percent In Past Two Years

Vehicle look-ups and hotline archives also increase substantially, company says.

Identifix Upgrades Direct-Hit to Support Apple iOS and Android Mobile Devices

In addition to dramatically increasing technician productivity by enabling them to diagnose and repair vehicles from any location, the upgrade also provides “pinch to zoom” functionality that allows techs to more easily view detailed documents including OE wiring diagrams, system diagrams and component locations, the company says.

Identifix Online Information Database Hits Half-Million Mark

Since each problem called in to the repair hotline is likely to be seen at some time by another shop, Identifix says its unique hotline archive database has become the most used feature of Direct-Hit, helping nearly 35,000 subscribers access information on nearly 275,000 vehicles each week.

Identifix Now Offers Genuine OEM Service and Repair Information to Aftermarket Repair Shops

Direct-Hit with OEM Direct provides repair shops with a complete online information tool, company says.

Identifix Direct-Hit Grows to 30,000 Subscribers

“Our growth during some of the most challenging economic times in recent history really illustrates the market demand for our products and services. It took us over five years to grow to 10,000 subscribers and in less than four years we have doubled that growth and added another 20,000 subscribers,” said Jeff Sweet, president of Identifix.

Identifix Direct-Hit Grows to 25,000 Subscribers, More Than 1 Million Vehicle Look Ups Per Month

Subscribers have also grown at a fast pace, the company says, from 22,000 in 2009 to 25,000 currently, an increase of 3,000 in the first six months of 2010.

Identifix Releases New Factory Scheduled Maintenance Feature in Direct-Hit

The new Direct-Hit FSM feature quickly sorts through the various maintenance schedules, thus eliminating the opportunity to overwhelm the customer with too many service plans to manage.

Identifix Direct-Hit Grows to 10 Million Vehicle Look-Ups a Year

Direct-Hit delivers more than 360,000 hotline archives and is continually updated with more than 6,000 new vehicle symptoms, associated short-cut tests and fixes added to the database each month.