DST Asks: Can Your Business Measure Return on Customer Investment?
Although most businesses have the means for measuring their Return On Investment, DST has coined the term Return on Customer Investment as a more accurate method of determining profitability of the customer base. Many firms believe that their largest customers, or the ones they have been supplying for the longest time, are the most profitable ones, but access to pertinent data can contradict those assumptions.
TI Automotive to Build New Plant in Mexico
TI Automotive, a supplier of fully integrated fluid storage and delivery systems, plans to build its seventh manufacturing plant in Reynosa, Tamaulipas, Mexico. The new 60,000-square-foot facility will employ 400 people and will produce brake and fuel lines for automotive assembly plants in North America. The plant is expected to open this summer.
Restructuring Charges Drive Midas to a Net Loss of $76.2 Million in 2003
Midas reported a net loss of $76.2 million — or $4.93 per diluted share — for fiscal 2003, which ended Jan. 3. Midas said the loss is primarily the result $102.6 million in charges related to its restructuring, completed in April. As part of the restructuring, Midas exited its wholesale distribution business and refocused its resources on retail franchising and real estate businesses.
TI Automotive Combines Regional Operations
TI Automotive, a leading supplier automotive fluid storage and delivery systems, has combined its regional operations for heating, ventilation and air conditioning (HVAC), in a move to help streamline its product development process.
Douglas Battery Wins Spartan Motors Supplier Award for Second Consecutive Year
Douglas Battery has been selected as a recipient of Spartan Motors’ “SPAR STAR” supplier performance award. The award is presented to suppliers who met or exceeded Spartan’s standards in product performance, on-time delivery, quality, value, service and customer care. With nearly 300 suppliers in the running, Douglas Battery, was one of only fifteen who qualified to receive the award.
“DST Asks” Parts Distributors: Which Features of a Computerized Business Management System are Most Useful to Your Business?
Our youngest readers may not be able to remember that there was a time before remote control technology when changing the channel on your television actually required getting up off the couch and making the long walk over to it. “Channel surfing” only existed when you could get one of your kids to sit next to the TV and turn the dial for you. Life was brutal then.
ArvinMeritor Announces 2004 Suppliers of the Year
ArvinMeritor has announced the winners of the company’s annual supplier awards. The awards — which were presented Jan. 29, at ArvinMeritor’s North American Supplier Conference in Troy, Mich. — recognize outstanding performance in customer service, product quality, delivery and cost reduction.
“DST Asks”: What Ordering Methods Do You Offer to Customers?
Forecasting the future isn’t a task restricted to tabloid psychics or your TV weatherman. Whether we like it or not, running a successful business today that will remain successful in the future requires forecasting skills.
Timken Receives Best Supplier Recognition from Oshkosh Truck Corp.
Timken was recently recognized as “Best Supplier” by the Oshkosh Truck Corp., a manufacturer of specialty trucks and truck bodies for the fire and emergency, defense, concrete placement and refuse hauling markets. The recognition honors Timken’s excellent performance in delivery, quality and product support. Last year was the first year Oshkosh formally recognized suppliers with this award.
Two Visteon Employees to be Honored by Society of Automotive Engineers
Two engineering professionals from Visteon Corporation will be honored with the prestigious Forest R. McFarland Award on Tuesday, March 9, at the Honors Convocation during the 2004 Society of Automotive Engineers (SAE) World Congress & Exhibition in Detroit.