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Delphi Makes Organizational Changes in Aftermarket Unit

Delphi has announced organizational changes in its Delphi Product & Service Solutions division, the company’s aftermarket and consumer products division. Russell W. H. Bailey, managing director of Delphi Integrated Service Solutions, a business unit of Delphi Product & Service Solutions, is retiring after more than 36 years in the industry. Mark Theriot, currently director of global service technologies, will succeed Bailey in this role, in addition to maintaining his current responsibilities. Under the new organizational structure, Theriot will have full global responsibility for executing Delphi’s service strategy and vision.

CARSTAR Announces Executive Promotions

CARSTAR, one of North America’s largest collision repair organizations, has promoted three of its executives. Daren Fristoe, most recently senior vice president, has been promoted to the position of chief administrative officer for CARSTAR. Fristoe will continue to provide the company with corporate leadership, specifically focusing on the areas of human resources, training and education, franchise communication and services, corporate marketing and community initiatives. Fristoe joined the CARSTAR organization in May of 2002 after serving as vice president of human resources at eScout, LLC.

The Year in Review – A Look at the Top 10 News Stories of 2004

Whether you believe 2004 was a good or bad year for the aftermarket, no one can argue this was a big news year for our industry. The year included noteworthy shifts in leadership, mergers, acquisitions and more, most of which will significantly impact the industry for many years to come. Here’s a month-by-month look at what aftermarketNews.com considers to be biggest news events that happened in our industry in 2004.

Need for Auto Technicians Fuels New SMCC Program

The two-year automotive degree program at Southern Maine Technical College seemed beyond repair in 2002, when school administrators suspended it. Automotive instructors at the South Portland college were retiring. Most high schools had better equipment than the gear at SMTC, and the college faced budget constraints.

Herman Trend Alert: Women will be More Desirable in the Workplace

More women are pursuing careers than ever before in history. Throughout the world, women are gaining more education, deeper wisdom and higher effectiveness than in previous generations. They compete successfully with men and, in many cases, prove their superiority. Increasing demand for highly competent women — as leaders, as professionals who can be counted on to get things done — will drive significant changes. Gender compensation equity is the easy response. Other changes require more creativity.

Job Lessons Include Downsizing; Participation in State Youth Apprentice Program Drops After Funding Is Cut

For 17-year-old Mark Olsen, Gordon’s No. 1 Wheel Service in Franklin is not just a place to work after school.As an auto technician in training, it’s an extension of his automotive studies at Greendale High School and a pathway to a career.

Herman Trend Alert: The Great Mismatch

Higher education has become more accessible to students in developed countries around the world. A university degree has gained status as a means of entry into more highly regarded careers. Families at all socioeconomic levels now strongly encourage their youth to attend 4-year colleges and universities, as well as to pursue graduate degrees. In many cases, the parents sacrifice so their children can attain levels of education beyond what had been achieved in the family before.

Twenty University of the Aftermarket Classes Available Online

Committed to offering professional development opportunities to its members, Northwood University’s University of the Aftermarket has announced that members can take classes online at any time of day or night. Twenty courses are now available — from programs designed to introduce new hires to the complex automotive aftermarket industry to courses on improving management, supervision and leadership skills. All of the online courses qualify for University of the Aftermarket continuing education credits (CEU).

Car Care Council Women’s Board Announces Winners of the Automotive Communications Awards

The Car Care Council Women’s Board (WB) has announced the winners of the new Automotive Communications Awards (ACA). The awards were presented during the Women’s Board reception on Tuesday, Nov. 2 in Las Vegas, during AAPEX. The Automotive Communications Awards recognize companies/agencies that provide automotive information through outstanding advertising, marketing and PR efforts. The business-to-consumer awards have 14 categories for entry targeted to women, including car care clinics and direct mail piece or campaign/newsletter. The business-to-business awards consist of 21 categories with such options as logo design and special promotions and promotional events/trade show.

Lowe’s Knows!

As a homeowner, I spend a fair amount of time and money at my local Lowe’s store. I go there for just about all of my house-fixing projects: paint, light bulbs, tools, etc. I choose Lowe’s because I find their employees to be knowledgeable, and they have what I need (sound familiar?).