Overall Parts Solutions (OPS), a leader in automotive software solutions, has announced the release of CrashPal, a no-cost mobile application designed to help create an effortless customer experience for first notice of loss after a collision.
“OPS’ goal is to create an innovative end-to-end solution for our customers. A vehicle collision can be a pain point in vehicle ownership. When a driver has been in an accident, it can be hard for the driver to focus on the next steps,” said Sib Bahjat, chief operating officer and co-founder of OPS. “The CrashPal app streamlines and simplifies the documentation process after an accident. With the app on their smartphones, drivers will have post-collision guidance to help protect against unnecessary worries and provide peace of mind.”
Available through Chrysler, Dodge, Jeep, Ram, FIAT and ALFA ROMEO mobile apps, CrashPal allows drivers to store their personal information, such as their driver’s license and insurance information, so it is readily available when needed. In the event of a road accident, the driver accesses the CrashPal app, which messages the driver to make sure all passengers are okay and if needed to dial 9-1-1 immediately. The driver is prompted to turn on their hazard lights and move to a safe spot if possible. It then assists the driver through the entire post-accident damage process to ensure they capture photos of the vehicle damage, which can be shared with the driver’s insurance company, along with pertinent information from others involved with the accident.
CrashPal makes it easy to request towing service and have the vehicle towed directly to a Chrysler, Dodge, Jeep, Ram, FIAT and ALFA ROMEO Certified Collision Center, where the vehicle can be repaired, adhering to safety standards. Through the app, the driver can also arrange for a ride home via connected ride share companies.
CrashPal is a no-cost feature to Chrysler, Dodge, Jeep, Ram, FIAT and ALFA ROMEO owners.