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Automotive Aftermarket Service and Repair

Mitchell 1’s SocialCRM Now Includes AAA Data

The AAA Approved Auto Repair Shops can also view the new consumer survey responses through their SocialCRM dashboard.

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Mitchell 1’s SocialCRM auto shop marketing service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner SureCritic and AAA. Consumers visiting AAA Approved Auto Repair facilities that have Mitchell 1 SocialCRM can now receive a link to the AAA customer satisfaction survey by way of Mitchell 1 SocialCRM thank-you emails and text messages.

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“We are excited to provide AAA surveys to our AAA Approved Auto Repair shops to add even more value to the SocialCRM marketing service, allowing our aftermarket repair shops the ability to manage their online reputation and comply with AAA Survey guidelines,” said Marcus Mackell, SocialCRM marketing manager for Mitchell 1.

Mitchell1’s comprehensive marketing service, SocialCRM, integrates with SureCritic’s consumer review and survey platform to provide AAA Approved Auto Repair Shops a solution that includes consumer reviews and now AAA approved surveys. The AAA Approved Auto Repair Shops can also view the new consumer survey responses through their SocialCRM dashboard.

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The SocialCRM auto repair marketing service provides a comprehensive program to increase business by attracting and retaining customers. With automated email marketing messages, verified customer reviews, text message campaigns, professional websites, paid search campaigns and much more, shops can engage with customers and enhance their online presence to build loyalty. SocialCRM is integrated with Manager SE, Mitchell 1’s powerful shop management software, for immediate access to vital customer details and insights.

For more information, visit mitchell1.com.

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