Mitchell 1 Introduces ServiceIntelligence Version 9 - aftermarketNews

Mitchell 1 Introduces ServiceIntelligence Version 9

ServiceIntelligence Version 9, Powered by eAutoclub, offers three product levels - ServiceIntelligence Free (SI Free) and Demo Product, ServiceIntelligence E-mail (SI E-mail) and ServiceIntelligence Pro (SI Pro).

POWAY, Calif. – Mitchell 1 has introduced the latest version of its ServiceIntelligence (SI) vehicle maintenance tracking software, Version 9.

Described as “the next generation in preventive maintenance sales tools,” Mitchell 1 explains that Version 9 of SI provides a detailed tracking of 25 maintenance items and creates a personalized report for each vehicle in the consumers’ household. ServiceIntelligence Version 9, Powered by eAutoclub, offers three product levels – ServiceIntelligence Free (SI Free) and Demo Product, ServiceIntelligence E-mail (SI E-mail) and ServiceIntelligence Pro (SI Pro).

“By automatically analyzing the service history for each customer’s vehicle, profit opportunities are identified and presented in an attractive report format,” said Brian Warfield, Mitchell 1’s senior product manager for ServiceIntelligence. “Each vehicle profile report provides sales, marketing, appointment setting, new profit opportunities and credibility. Customers will appreciate the higher level of service and shop owners will appreciate the increase in preventive maintenance profits for their aftermarket shops.”

With ServiceIntelligence Free (SI Free), the program provides value to Mitchell 1 Shop Management customers even if they decide not to subscribe to ServiceIntelligence. SI Free is included with the Version 9 Demo, allowing techs to send e-mail reminders based on scheduled appointments in their Shop Management schedule. For a limited time, the demo product will allow access to the complete ServiceIntelligence product.

Using ServiceIntelligence E-mail (SI E-mail) allows Mitchell 1 Shop Management customers to send preventive maintenance e-mail campaigns using specific service categories. The product activation fee includes an e-mail matching service using the tech’s Shop Management customer database, allowing for economical e-mail campaigns.

ServiceIntelligence Pro (SI Pro) builds on the SI E-mail functionality by providing complete access to the ServiceIntelligence reports. Users can maximize profit potential by printing out the individual ServiceIntelligence reports at the front counter or e-mailing a personalized report to individual shop customers.

You May Also Like

RepairPal Launches Car Genius

Car Genius is staffed by RepairPal auto repair experts who provide advice and education on vehicle repairs and maintenance.

RepairPal announced it launched Car Genius, access to free auto advice before going to a shop, to select partners.

RepairPal says its automotive repair experts will answer questions and refer customers to a trustworthy, high-quality Certified RepairPal shop nearby. Car Genius, carrying the "Know Before You Go slogan," is free to RepairPal partners and their customers.

Three Options Offered for ASE Testing, Recertification

The winter registration period for the National Institute for Automotive Service Excellence (ASE) for testing and recertification is now open at ASE.com. 

asTech’s Patented ‘Rules Engine’ Now Available

It helps repairers affirm OEM and OEM-compatible scans for insurance carrier reimbursement.

Discount Tire Acquires 35 Acres in Phoenix for Future HQ

The company’s new corporate campus will house more than 1,100 employees.

Consumer Survey Shows Greater Trust in Service Professionals

More than 70% reported increased levels of trust in repair shops and/or service technicians.

Other Posts

SimpleTire Lands Spot on Newsweek’s Best Online Shops List

SimpleTire links independent tire distributors across the country into one seamless e-commerce network.

Autel Issues Software Updates for MaxiSYS Ultra Tablet Series

Autel says the updates are aimed at increasing diagnostic speed and functionality, and expanding vehicle coverage.

Repairpal, Nationwide Report Partner on Consumer Car Repairs

Nationwide Report users can access 3,000+ shops and dealers in the RepairPal Certified network.

RoboTire Partners with Creamery Tire

Creamery has signed on to install additional RoboTire systems at two other locations in Pennsylvania.