Twenty years ago it was simply a vision… to make it a reality for tire and automotive service centers to quickly and easily source tires and parts from suppliers from within their point of sale solution.
Through a close partnership with Michelin North America and one of its regional wholesalers, US Autoforce (US Tire & Exhaust, as they were called then), MAM Software created an e-commerce platform for the tire and automotive industry to make this dream a reality. Today, thousands of shops order tires and parts over the OpenWebs network representing a total of more than 200,000 inquiries and 20,000 transactions resulting in more than $2,000,000 in orders each day.
With the proliferation of tire SKUs over the years, dealers relied more heavily on distributors to fulfill customer orders through multiple deliveries per day. Today, more than 100 distributors support a direct connection with OpenWebs; including AutoZone, Napa, Advance, Mighty AutoParts, Eastern Warehouse Distributors, TireHub, ATD, K&M, Capital and Max Finkelstein.
Pete Lombardo of Blain Farm & Fleet, based in Janesville, Wisconsin, recalls, “Before VAST and OpenWebs we would have multiple vendor’s B2B websites open and needed to check inventory separately on each of our tire distributors sites.”
OpenWebs and its point of sale integration has allowed dealers to be more efficient, reduce costs and increase revenues in addition to an overall improved consumer experience.
OpenWebs is built to connect customers, suppliers and partners online, 24 hours a day, 7 days a week and 365 days a year. Whether businesses are looking for a B2B or B2C solution — OpenWebs can help. Fully integrated with MAM’s business management solutions, OpenWebs provides users with real-time inventory and prices, said the company.
