Hino Trucks brought out its best service technicians from across the country to compete in its seventh annual National Service Skills Competition held at the Suburban Showplace Convention Center in Novi, Michigan. These Master Elite Technicians, a designation reserved for the highest certified Hino truck technicians, competed in varying simulated service-related situations for the chance to be crowned this year’s champion.
Hino Trucks’ service training programs go beyond standard technical training. The company says the Service Skills Competition and Master Elite status establish and maintain a high standard of performance for Hino technicians nationwide to continue to deliver the highest quality service available today. After completing one of the industry’s most comprehensive training programs, the technician is ready to tackle this ultimate challenge, and after elimination rounds and final day of intense competition, David Taylor from K. Neal International Trucks in Lorton, Virginia came away with the title.
John Musial, director of service operations for Hino Trucks commented, “We have seen tremendous growth in participation at this annual event. Our ASE Certified Master Elite qualifiers have grown from four during the first event in 2009 to more than 70 qualifiers for this year’s competition. For 2015, we are on pace to have more than 100 Master Elite technicians. We are proud of the achievements of our dealer service team and commend their dedication to becoming the top technicians in the industry.”
A second-time competitor, Taylor has been with K. Neal for 13 years. “I am excited to be the winner of this year’s competition. The event included the best Hino technicians in the United States, and it makes me very proud to compete among such a qualified group,” Taylor said. “Thank you to all the competitors and to Hino Trucks for hosting such a wonderful event. I am honored to be able to showcase my skills and experience and look forward to defending my title in 2016.”