Global Shop Solutions honored the 25th anniversary of Mike Melzer, vice president of operations and service.
“At Global Shop Solutions headquarters, Mike is often the first to arrive and the last to leave,” says Dusty Alexander, president and CEO of Global Shop Solutions. “We deeply appreciate his energy, integrity, loyalty and knack for addressing our customers’ most challenging issues. As I’ve often said during our numerous customer visits together, standing alongside Mike makes me feel 10 feet tall – together, we can tackle anything!
Melzer and Alexander continue to travel around the world visiting Global Shop Solutions customers. Alexander applauded Melzer on his ability to create simple solutions to complex problems that others have struggled with.
“We extend our heartfelt thanks to Mike and look forward to many more days at headquarters, Game Day trainings, and customer visits as we continue our mission to elevate manufacturers from good to great,” Alexander said.
Melzer earned his engineering degree at Colorado School of Mines and joined Global Shop Solutions shortly thereafter. Starting out in service and consulting, he spent much of his time on the road converting customers to the latest version of Global Shop Solutions ERP software. The experience taught Melzer how to build good working relationships with customers and brainstorm better ways to get things done. About two years into his tenure with the company, Melzer was chosen to run the company’s service department, and since then, he has helped Global Shop Solutions grow from a small family business operating in the U.S. to a globally respected ERP provider, the company said.
