Eighty Percent of Vehicles Need Service and Parts, Reports Car Care Council - aftermarketNews

Eighty Percent of Vehicles Need Service and Parts, Reports Car Care Council

Council says consumer neglect offers aftermarket sales opportunities.

BETHESDA, Md. – Results of vehicle check-up events at community car care events across the country in April and October 2008 revealed that 80 percent of vehicles need service or parts, underscoring the huge untapped DIY and DIFM sales opportunities for the automotive aftermarket, the Car Care Council reported this week.

The unsatisfactory condition of vehicles also reinforces the continued need for consumer education about the benefits of regular vehicle care, maintenance and repair.

An analysis of vehicle inspection forms, submitted from event coordinators in several states, shows that 80 percent of the vehicles checked during National Car Care Month in April and Fall Car Care Month in October needed parts replacement, service or fluids. For example, nearly one out of every 10 vehicles had the check engine light on. The top problem areas were motor oil, windshield wipers, air filters, belts and hoses and lights.  

“Vehicle check-up events are typically the focus of community car care events sponsored by repair shops, parts stores or distributors in cooperation with local vocational schools, media, civic groups and others,” said Rich White, executive director, Car Care Council. “While these events are free to consumers and serve as community-relations builders, most aftermarket businesses who participate experience an increase in sales and customers as a result.”

When checking lubricants and fluids, the three top failure rates were: low, overfull or dirty motor oil at 32 percent; inadequate washer fluid levels at 23 percent, and low, leaky or dirty coolant at 23 percent; transmission, brake, power steering and clutch fluids were also checked and had failure rates of 17 percent and below.

Approximately 15 percent of vehicles had front windshield wiper failures and 10 percent needed service to rear wipers.

At least one belt was reported as unsatisfactory in 18 percent of the vehicles inspected, and 7 percent required at least one new hose. New air filters were needed in 18 percent of the vehicles, while 7 percent needed new PVC filters. The check engine light was on in 9 percent of the vehicles.

Battery cables, clamps and terminals needed maintenance in 10 percent of the vehicles inspected, while 9 percent of the batteries were not properly held down. Eleven percent had either a green, dark or clear/yellow charge indicator light.

Improperly inflated tires were found on 15 percent of the cars and 12 percent had worn tread and were in need of replacement.

You May Also Like

Snap-on Announces Latest Software Release

The latest software includes new coverage, guided component tests and features, plus everything from previous releases for smarter fixes, Snap-on said.

Snap-on Announces Latest Software Release

Snap-on announced its spring software release which it says "drives unparalleled confidence from the moment a Snap-on scan tool is turned on with its general and collision repair coverage and industry exclusive features for domestic, Asian and European vehicles."

Not only does the latest software include new coverage, guided component tests and features, but it also contains everything from previous releases for smarter fixes that lead to complete repairs and satisfied customers, according to Snap-om.

Discount Tire Acquires 6 Suburban Tire Auto Repair Centers

The six locations in the Chicago area will continue to operate under the Suburban Tire Auto Repair Centers’ brand name.

Suburban Tire Auto Repair Centers
Ziebart Unveils New Museum Exhibit for 65th Anniversary

Ziebart also announced new initiatives, including partnership agreements, a national advertising campaign and the brand’s first-ever mascot.

CCC Report Analyzes Labor Pressures, Vehicle Complexity

Report shows advanced technology is contributing to costlier repairs, higher claims costs and longer cycle times.

CCC Report Analyzes Labor Pressures, Vehicle Complexity
RNR Tire Express Honors Legacy of Franchisee Richard Rose

Rose was posthumously awarded with the franchise’s second-ever Lifetime Achievement Award.

RNR Tire Express Honors Legacy of Franchisee Richard Rose

Other Posts

TEXA Releases IDC5 CAR 76.5.0 Update

This software update enables more efficient troubleshooting, while enhancing existing special functions and topology module mapping features.

ASE Designates June as Automotive Service Professionals Month

ASE urges industry members to embrace Automotive Service Professionals Month as a platform for expressing gratitude to service professionals.

ASE Goodguys
Grease Monkey Expands in Florida

The first location recently opened at 1950 Dundee Rd., Winter Haven, Florida.

Grease Monkey Expands in Florida
Sun Auto Acquires Carrollton Complete Automotive

Sun Auto said the acquisition will help with its expansion across Texas.

Sun Auto Continues Growth in Houston