Jiffy Lube International, Inc., an industry leader in vehicle maintenance services, announced that Edward Hymes has been appointed president, responsible for the management and growth of the Jiffy Lube franchise, including oversight of more than 2,000 independently owned Jiffy Lube service centers in the U.S. and Canada.
“Edward’s extensive retail experience coupled with his real estate and business investment expertise position him well to lead the Jiffy Lube business,” said Machteld de Haan, president, Shell Lubricants Americas. “His operational and marketing insights will be incredibly valuable as the brand continues to expand its store base and evolve its service offerings to meet consumers’ needs.”
Since joining Shell in 2001, Hymes has held numerous leadership roles in strategy and business development across the upstream and downstream value chain. Previously, he served as E-commerce director/general manager with an Internet start-up company, responsible for new market development. Hymes began his career in retail with Kmart Corporation where he held multiple store operations leadership positions in addition to corporate operations and brand management roles.
“This is a pivotal time for Jiffy Lube, as the brand focuses on digitizing and personalizing the vehicle maintenance experience to best support consumers’ expectations. The evolving category and consumer behaviors demand an entrepreneurial approach to innovation, and I am excited to lead this path forward,” said Hymes. “As Jiffy Lube is a franchised network, I am also looking forward to working closely with the franchisee community to deliver a one-stop shop of expanded services and quality care that consumers trust.”
Hymes holds a Bachelor’s in Business Administration – Marketing from Northwest Missouri State University.