American Tire is a growing company with over 2,400 employees throughout the United States. We continue to expand and the acquisitions and new operations continue to enhance our ability to offer the most complete selection of tires, wheels and related products and value-added service across America to independent tire retailers.
Commercial Account Development Specialist
Locations: Nationwide Search – Opportunities Throughout the United States
Position Purpose:
This is a regionally assigned position reporting to the Regional Vice Presidents. The position is created to lead campaigns that will develop share of market growth in all commercial products, e.g., Large Truck, Agricultural and Specialty Rubber. While SOM is a chief driver, the RCSM will be responsible for delivering the respective region’s annual commercial unit, sales dollar and gross profit dollar expectation. Ancillary responsibilities will include training of Regional Sales Staff, collaboratively working with Procurement to ensure that inventory levels are established relative to breadth, depth and prevalence with the marketplace makeup, collaborative efforts with manufacturer representatives in order to reach mutual goals and individual or cooperative calls upon existing and prospective commercial retailers.
Primary Responsibilities:
· Establish ATD as the “go to” point of distribution relative to commercial products throughout the respective regional geography
· Establish a commercial dealer network that represents ATD proprietary commercial products
· Increase Share of Account with critical and/or strategic stocking dealers
· Provide sales, product and application training to the regional ATD Sales Force
· Support the commercial dealer and staff with perpetual sales aids and training
· Grow established business and procure new accounts by working collaboratively with distribution center management and sales staff
· Employ business development tools (including Professional Selling Skills) as provided by the Company
· Provide solutions to customer irritation or unrest
· Keep accurate and timely records of key contacts and field activity with CRM tools provided by the Company
· Understand and share relevant programs available to accounts
· Gather business intelligence and share with field partners and field support center partners
· Develop and nurture contacts with Commercial Products vendor representatives within the territory
· Participate in local and regional Dealer events to enhance Dealer and ATD branding market visibility
Success Factors / Key Metrics:
· Attains monthly Sales and Business Plan objectives within the assigned region
· Master the business development tools (e.g. PSS, CRM, ATD Online, search and order functions, proprietary web portals) as assessed by Training Facilitators
· Recognized as the regional resource for commercial product knowledge
· Demonstrates, maintains, and sustains proper use of the business development tools as assessed in-market by the Director of Sales, Commercial Products
Key Partners (Positions):
· General Manager/Director of Business Development – all centers within assigned region
· Others including Regional Vice Presidents, Regional Sales Managers, Outside Account Managers, Inside Account Managers, Customer Service Representatives and branch administrative personnel
Experience(s) that Best Prepares You:
· Education: Minimum High School Graduate or GED required; Bachelor’s Degree from a 4-year college or university preferred
· Experience: 3-5 years prior work/sales experience in outside sales with Commercial Products businesses required
· Such alternatives to the above qualifications as the company, in its discretion, may find appropriate and acceptable
Key Competencies:
· Think Strategically and Innovatively: Identify and act on ideas which further the Company’s strategic goals and business plan
· Plan and Execute for Success: Identify and address root causes when solving problems. Work collaboratively with other departments and functional teams to coordinate effective solutions
· Act Collaboratively: Communicate effectively across teams, functions and departments.
· Communicate Effectively: Communicate clearly and concisely and adjust communication style to improve performance
· Demonstrate Respect: Handle all business matters ethically and in full compliance with American Tire Distributors “Code of Conduct”
· Be Accountable for Results: Assume full responsibility for the consequences of one’s behaviors, decisions and results.
· Knowledge of current materials, methods, technology and practices of the Company including but not limited to:
- Professional Selling Skills (PSS) – completion of the Company required training and the application of the concepts and philosophies.
- ATD Value Proposition – the ability to develop a practical knowledge of the Value Proposition and proficient in communicating the features and benefits to the customer.
- Contact Management – proficiency in use of the tool and the ability to monitor sales call as recorded by the sales personnel in the Region.
· Ability to create business solutions to customer needs that directly impact the customer’s bottom line.
· Thorough understanding of ATD’s sales process
· Embrace change, self starter, energetic
· Excellent presentation skills
· Excellent face-to-face and telephone communication skills
· Excellent time management and organizational skills, ability to multi-task
· Ability to carry out oral and written instructions
· Functional knowledge of the use of a personal computer and/or laptop.
· Intermediate level of proficiency with Microsoft Office, Word, Excel, PowerPoint and Outlook.
Physical Demands/Work Environment/Travel Requirements:
· Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 150 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
· Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
· Travel required: 80+% of the time, travel throughout the geographic area within the assigned territory and may require overnight stays. Travel to the Field Support Center and other destinations will be required.
All qualified candidates should submit resumes to [email protected].
American Tire Distributors offers a competitive salary and benefits. The Company maintains a two-tiered group health plan that covers all employees with healthcare, dental and vision coverage. Employees that participate in the Company’s wellness program are eligible for free health care coverage. A 401(k) plan is offered to all employees after one year of service including matching contributions of $.50 on each dollar up to a total of 6% of gross earnings. Also covered for employees is short-term disability and life insurance coverage, additional coverage for both long-term disability and life insurance is available for purchase. Employees are eligible for employee purchases of company inventory at a discount – tires, wheels, etc… Vacation and sick days are accumulated based on tenure for each calendar year.
EOE/Drug Free Workplace