Repair Shop Study from IMR Provides Insight into Repair Shop Market
IMR Inc. has released a new study that provides in-depth information about automotive service providers to help retailers, manufacturers and distributors gain a better understanding of the overall repair shop market in terms of differing shop demographics, supplier solicitation and brand and supplier loyalty attributes.
The Pulse: Who is Your First Call for Replacement Parts?
Each week, The Pulse provides insight into the buying, sourcing and brand-loyalty habits of counter personnel and professional technicians. This week, using research conducted by the National Catalog Managers Association (NCMA), we look at the counter professional’s first call for replacement parts.
The Pulse: What Is Your Primary Source for Belts and Hose?
Each week, The Pulse provides insight into the buying, sourcing and brand-loyalty habits of counter personnel and professional technicians. This week, using Babcox Research, we look at the primary sources general repair shops go to for belts and hose.
The Pulse: What Percentage of Total Sales Come Back as Warranty Returns?
Each week, The Pulse provides insight into the buying, sourcing and brand-loyalty habits of counter personnel and professional technicians. This week, using Babcox Research, we look at the warranty returns.
The Pulse: Unperformed Maintenance Will Likely Increase This Year
In this installment of “The Pulse,” we take a closer look at the yearly fluctuations in unperformed maintenance. Utilizing data from the Automotive Aftermarket Suppliers Association’s (AASA) 2008-2009 Automotive Aftermarket Status Report, we look at unperformed maintenance viewed as a percent of total aftermarket potential.
The Pulse: Unperformed Maintenance is Again Gaining Ground
In this installment of “The Pulse,” we take a closer look at the yearly fluctuations in unperformed maintenance. Utilizing data from the Automotive Aftermarket Suppliers Association’s (AASA) 2008-2009 Automotive Aftermarket Status Report, we look at unperformed maintenance in terms of dollars.
The Pulse: Use of Premium Vs. Second Line Parts, Month by Month
In this installment of “The Pulse,” we take a closer look at the state of business today at the repair shop level. In this edition, we will review rolling month-by-month data for the percentage of premium parts used in repairs versus second line parts. Utilizing data from IMR Inc., we begin our review looking at the numbers for May 2007 through June 2008.
The Pulse: Use of Premium Vs. Second Line Parts
In this installment of “The Pulse,” we take a closer look at the state of business today at the repair shop level. In this edition we will review rolling month-by-month data for the percentage of premium parts used in repairs versus second line parts. Utilizing data from IMR, Inc., we begin our review looking at the numbers for May 2007 through May 2008.
The Pulse: Replacement Rate Trends for AC Compressors
Each week, The Pulse provides insight into the buying, sourcing and brand-loyalty habits of counter personnel and professional technicians. This week, using data from IMR’s 2007 Continuing Consumer Automotive Maintenance Survey (CCAMS), we look at the trends concerning AC compressor replacement. CCAMS provides an in-depth look at vehicle parts and services consumption at various consumer levels.
The Pulse: Replacement Rate Trends for Wiper Blades
Each week, The Pulse provides insight into the buying, sourcing and brand-loyalty habits of counter personnel and professional technicians. This week, using data from IMR’s 2007 Continuing Consumer Automotive Maintenance Survey (CCAMS), we look at the trends concerning wiper blade replacement. CCAMS provides an in-depth look at vehicle parts and services consumption at various consumer levels.
The Pulse: Trends in Battery Replacement Rates
Each week, The Pulse provides insight into the buying, sourcing and brand-loyalty habits of counter personnel and professional technicians. This week, using data from IMR’s 2007 Continuing Consumer Automotive Maintenance Survey (CCAMS), we look at the trends concerning battery replacement. CCAMS provides an in-depth look at vehicle parts and services consumption at various consumer levels.
The Pulse: What Percentage of Retail Tire Customers Specify Brand?
Each week, The Pulse provides insight into the buying, sourcing and brand-loyalty habits of counter personnel and professional technicians. This week, using Babcox Research, we look at the consumer trends for specifying brand when purchasing tires.