BUENA PARK, CA – Autologue Computer Systems, Inc. is introducing two new e-Commerce products for the aftermarket – ePaperless Office and eDelivery Tracking System. The two new products were developed to increase customer relations (CRM) between customers/installers by using Internet technology to decrease operating expenses with document imaging. Based on ever-evolving industry needs, these products will help aftermarket companies increase productivity, and profits, according to Autologue. Both products will integrate or run parallel with any management system.
The ePaperless Office product was created to increase customer service by providing instant access to invoices (with signature capture) and statements, which can be emailed or faxed to your customers/installers via the Internet, anytime, 24 hours a day, 7 days a week. ePaperless Office decreases costly labor by eliminating the need to mail, stuff envelopes, file, retrieve invoices or make photocopies. The product can also help save you money on custom invoices, statements, envelopes and stamps. In fact, the cost for ePaperless Office is less than a postage stamp per customer. There are no initial license fees and no installation costs.
Finalized invoices are instantaneously uploaded through the Internet into an eOffice server. Invoices can be printed on a laser printer formatted with a bar code. A signed bar coded invoice can then be scanned and eOffice will automatically match it to the original invoice by reading its bar code. Non bar coded invoices can also be scanned. The only difference is that the user manually enters in the invoice number to assign it to the scanned invoice. Statement information is also automatically uploaded when printed statements are generated. Customers will automatically receive an email notification when their monthly statement is available in eOffice. Customers can also conveniently pay their monthly statement through their bank, via electronic check or major credit card.
The eDelivery Tracking System provides a fast web-based tool to assign and track your delivery drivers by increasing productivity and efficiency, and conserving precious resources. With the ever-increasing cost of fuel, eDelivery Tracking can help save your business money by providing a tool to better organize your drivers and provide a high level of service to your customers/installers, CRM.
When you press the invoice button on your management system, that invoice instantly goes to eDelivery. The driver/dispatcher then selects the invoice to be delivered and prints out a routing schedule. Once the driver arrives at the customer site, he notates the time delivered on the invoice or, if it’s economically efficient to have a GPS Tracking device (i.e. Nextel phone or a handheld signature capture device), this will automatically update eDelivery. Once the driver returns to the store/warehouse, he simply checks in the delivered invoices, with invoice verification. Each step in this process is time stamped.
Now your customers/installer, your counter personnel and or dispatcher can instantly see approximately when the parts should arrive. Going one step further, the customer/installer can go into the eDelivery website and view the parts that were ordered, when the invoice was printed, when it left and when it is expected to be delivered. The product also tracks how many invoices the driver took with him, avoiding misplaced invoices. The cost of eDelivery is based on the number of delivery vehicles and costs less that a few gallons of gas per month.
Jim Franco, CEO, of Autologue Computer Systems, Inc. said, “I am very excited about ePaperless Office and eDelivery Tracking System because it provides solutions for the parts distributor to increase productivity in the office and save hundreds if not thousands of dollars in office supplies. Not to mention the installer/customer can now view invoices, statements, parts purchased and can see when the parts are going to be delivered, which is huge!
“We currently have one of our major customers, One Stop Undercar in Southern California with twenty two locations, which has successfully installed both of these e-products. They are currently scanning more than 1800 signature captured invoices per day. Thanks to Fred Myer and staff for assisting in the development of these e-products.”
To see a demo of the ePaperless Office and eDelivery Tracking products go to http://www.epartconnection.com and click on the eOffice or eDelivery icons.
