Auto Value, Bumper To Bumper Shop Owner Panel Discussion - aftermarketNews

Auto Value, Bumper To Bumper Shop Owner Panel Discussion

The shop owner panelists discussed how business is going and what measures they have taken to combat COVID-19.

Auto Value and Bumper to Bumper hosted a virtual Shop Owner Panel Discussion open to all Certified Service Centers (CSCs) across the country on COVID-19. The interactive meeting took place on Friday, April 3.

“COVID-19 has brought our shops and personal lives into unchartered waters,” said JC Washbish, vice president of sales and marketing for Auto Value and Bumper to Bumper. “To help navigate these uncertain and unique times, some of our top Certified Service Center shop owners shared their expertise, so that our whole industry can grow stronger and push through this challenge together.”

The webinar included nine shop owner panelists from Auto Value, Bumper to Bumper and Confidence Plus Certified Service Centers across the country. These shop owners have been appointed to an elite Service Center Advisory Council in recognition of their excellence as shop owners.

The shop owner panelists discussed how business is going, what measures they have taken to combat COVID-19, how they’re staying busy, and what positives have come out of the situation. A number of attendees chimed in with suggestions as well. From particularly successful Facebook posts to finding the cleaning supplies that work best, shop owners reaffirmed their abilities to keep their shops afloat under difficult circumstances.

“We’re dealing with concerns that only three weeks ago we never knew existed,” said Mark Doornbos of Dykstra’s Auto Service, an Auto Value Certified Service Center and a customer of Auto-Wares Group of Companies. Doornbos participated as a panelist on the call. “I enjoyed learning how service centers across the nation are dealing with these issues and how our WD partners are working through their supply chain challenges.”

The panel discussion supplements a number of COVID-19 related resources already available to CSCs, including an expanded training library, an internal coronavirus resources page, and more. 

“This is a very strange time in the world that everyone is going through together,” said Joel Haver of Haver’s Auto Repair, an Auto Value Certified Service Center and customer of Arnold Motor Supply. Haver was another one of the panelists on Friday’s call. “Unlike the financial crisis of 2008, which was due to people making bad financial decisions, this time it is something out of our control. So it is important that we all lean on each other for guidance during these times and share ideas of how we are coping, not just in business, but also in personal life.”

Shop Owner Panelists:

You May Also Like

Federated 50/50 Challenge Awards More Than 100 Prizes 

In addition, four ASE-certified professionals were also awarded $500 grand prizes.

The year-long Federated 50/50 Challenge promotion concluded with more than 100 prizes awarded to ASE-certified technicians and parts specialists. 

“Our 50/50 Challenge was a great success. We want to thank all of the ASE-certified automotive service professionals and parts specialists who participated in the contest,” said Phil Moore, senior vice president of Federated Auto Parts. “We congratulate ASE on 50 years of upholding and promoting high standards of service and repair through the certification and credentialing of vehicle service professionals, and we applaud all those in the Federated organization who have earned ASE certification and work tirelessly to keep their customers’ vehicles on the road.”

Lordco Auto Parts Joins Engine Pro Marketing Program

The AAM group member is the first distributor from Canada to join Engine Pro.

AAM Group, Engine Parts Group Finalize New Partnership

AAM to assume various management and operations functions of Engine Parts Group and Engine Pro.

Auto-Wares Announces its 2022 Supplier Awards

Valvoline was awarded the Supplier of the Year award for 2022.

Mapping Out the Future of the Global Aftermarket

Distribution industry leaders share the value of being part of NEXUS Automotive International.

Other Posts

Fletcher Lord, Jr. Named to Arkansas Business Hall of Fame

The award honors the legacy of Arkansas’ finest business leaders, and only four Arkansans are chosen each year.

Parts Authority Acquires B&L Auto Parts and Paint

The acquisition of the Bangor, Maine-based business was finalized on December 16, 2022.

Auto-Wares Participates in Salvation Army Toy Drive

The Christmas Angel Tree program provides gifts and necessities to children and teens in need.

The Alliance Names BBB Returning ‘Channel Partner of the Year’

Many other channel partner awards were given during a special banquet at the recent Alliance Winter Shareholder Meeting.