Battleground For EV Purchase Consideration Wide Open, J.D. Power Finds

Battleground For EV Purchase Consideration Wide Open

The inaugural J.D. Power “U.S. Electric Vehicle Consideration” study examines intended buyers’ interest.

With some encouragement, undecided battery electric vehicle (BEV) shoppers can become likely purchase considerers, which is good news for automakers expanding their EV product lineup, according to the inaugural J.D. Power U.S. Electric Vehicle Consideration (EVC) Study released this week. Currently, more than half (59%) of new-vehicle shoppers fall into the “somewhat likely” or “somewhat unlikely” categories when it comes to considering a BEV for their next purchase or lease—a significant window of opportunity for future EV sales.

“Right now, the projected BEV supply outweighs consumer interest. And for every new-vehicle shopper seriously considering BEVs, there’s another at the opposite end of the spectrum,” said Stewart Stropp, senior director, automotive retail at J.D. Power. “To avoid a potential ongoing inventory surplus, it behooves manufacturers and retailers to identify why shoppers in the middle ground aren’t completely sold on the technology, and how to get them over the hump into the ‘very likely’ consideration camp.”

The study finds that firsthand experience with BEVs plays an important role in purchase consideration. Among respondents who say they have owned or leased a BEV in the past, 46% are “very likely” to consider another, while only 6% say they are “very unlikely” to consider purchasing another BEV as their next vehicle. This is similar to findings in the J.D. Power 2021 U.S. Electric Vehicle Experience (EVX) Ownership StudySM in which, even among dissatisfied owners (overall satisfaction scores below 600 on a 1,000-point scale), 65% say they “definitely will” consider an EV for their next purchase.

The EVC Study also finds the “very likely” ratio among respondents who have simply ridden in a BEV is nearly three times that of those who have never been in one (20% vs. 7%, respectively). Half of respondents have never been in a BEV, highlighting a critical need for automakers and retailers to create opportunities for consumers to familiarize themselves with these vehicles. “Anything stakeholders can do to get more people into electric vehicles, whether it’s experiential events, take-home test drives or other proactive efforts, will help break down the preconceptions people have about BEVs and drive higher consideration,” Stropp said.

Following are key findings of the 2021 study:

Vehicle use outweighs range anxiety:Among heavy-use drivers, the prospect of eliminating gasoline expense seems to neutralize range anxiety. “Very likely” consideration is more than three times higher among those who take more than 10 road trips per year compared with those who don’t take any (34% vs. 10%, respectively). The ratio is similar among those who commute more than an hour (35%) compared with those who have no commute (9%).

Consideration by current vehicle segment: The “very likely” ratio among current owners of premium brands (36%) is more than twice that of mass market brand owners (15%). The study also finds consideration by current vehicle brand ranges widely from 46% to 96% in the premium segment and 36% to 60% in the mass market segment.

Information begets consideration: Nearly one-third (30%) of non-considerers cite a lack of information as a reason for their lack of consideration. To consider BEVs, shoppers need to be better informed about them and the ownership proposition they offer.

Time frame for non-considerers to become considerers: Four in 10 (41%) non-considerers say they will consider a plug-in hybrid electric vehicle (PHEV) or hybrid electric vehicle (HEV) in the next two to four years while 27% say they will consider a BEV in the same time frame.

Tesla tops luxury brands considered: More than one-fourth (27%) of shoppers who are considering a BEV select a Tesla model as their top choice, citing performance as the main driver. However, among these respondents, reasons they might consider another brand include better performance; better purchase price; and better features, functionality, technology or capacity. It’s worth noting that only 4% of respondents among whom Tesla is the top choice say they are only considering a Tesla. “One could argue this indicates that, while Tesla’s appeal is clearly formidable, it’s not absolute and could be displaced by a worthy alternative,” Stropp said.

The U.S. Electric Vehicle Consideration (EVC) Study is a new industry benchmark for gauging EV shopper consideration. Survey respondents for the inaugural study included 9,030 U.S. new-vehicle intenders in market to purchase or lease within 12 months. The survey was fielded December 2020-January 2021.

For more information about the U.S. Electric Vehicle Consideration (EVC) Study, visit https://www.jdpower.com/business/automotive/electric-vehicle-consideration-study.

You May Also Like

AAM’s Next-Gen Electric Drive Systems on Display at CES

Among the products showcased at CES will be AAM’s electric drive units, e-Beam technology and component technology.

AAM's Next Gen Electric Drive Systems on Display at CES 2024

American Axle & Manufacturing announced it will have its technology on display at the 2024 Consumer Electronics Show, Jan. 9-12, 2024, in Las Vegas.

"CES is the premier event to showcase the full breadth and depth of our innovative solutions and tell our story to a broad range of partners," said David C. Dauch, AAM chairman and chief executive officer. "AAM continues to support a rapidly changing global auto industry by expanding our electrification platforms for any type of vehicle. This includes performance sedans, SUVs, light- and heavy-duty trucks and skateboards, empowering OEMs to create cleaner and more efficient vehicles."

Shop-Ware Partners with Amazing 7 on Phone Integration

The integration allows repair shop staff members to gain valuable context to incoming phone calls and respond to customers accordingly.

Shop-Ware-Amazing-7-phone-integration
Continental, Synopsys Team Up on Automotive Software Development

The collaboration aims to accelerate the development and validation of software features and applications for the Software-Defined Vehicle.

Epicor Unveils Digital Cataloging, Future Plans

The new catalogs use Epicor-validated, ACES-compliant data and an “Intelligent Search” feature to find the right part quickly.

Epicor digital catalog
Epicor Launches Automotive B2B eCommerce Platform

The Epicor Commerce for Automotive platform features multi-seller support and parts lookups for distributors and their customers.

Epicor commerce for Automotive

Other Posts

Global EV Sales Expected to Increase by 21% in 2024

This represents a significant decline from growth rates of 31% in 2023 and 60% in 2022, ABI Research said.

Switch EV Trainer Provides Tailored EV Tech Training
ChargeTronix Appoints VP of Operations, EV Fleet Sales Manager

Stephen Israel becomes vice president of operations and Christopher McNamara is the new EV fleet sales manager.

Chargetronix
Honda to Establish EV Value Chain in Ontario, Canada

It will strengthen EV supply system and capability with an eye toward a future increase in EV demand in North America, Honda said.

Honda to Establish EV Value Chain in Ontario, Canada
Blink Charging UK, Evri Collaborate to Electrify Courier Fleet

EV chargers installed at Rugby enhance Evri’s sustainability efforts, supporting a greener future in parcel delivery across the UK.

blink_rugby_398-1400