Autovista Group is a pan-European and Australian automotive data, analytics and industry insights provider.
Canada’s auto service market declined to pre-pandemic levels, J.D. Power reports.
The study found that owners’ experience with BEV advanced technology is more problematic than with ICE vehicles.
More than 60% of respondents said they’re unlikely to consider an EV for their next car.
From cupholders and door handles to ADAS features, reported problems are rising at record levels.
Improving customer satisfaction can be as simple as providing free snacks or power for electronic devices.
Connected vehicle data will provide consumers greater reassurance about previous life of electric vehicle batteries.
Overall satisfaction with the BEV purchase experience is shifting to more traditional factors, like quality and styling.
Millions of data points will allow companies to drill down and find an efficient path to EV transition.
The Wagoneer is predicted to hold its value best among large SUVs, says J.D. Power.
In the J.D. Power 2022 U.S. Mobility Confidence Index, consumers show greater comfort with transport of goods than people.
Lear’s quality score outranked all other seating suppliers.