Global Business Professor’s latest audio interview, “Intercultural Business Skills in China,” features Maya Hu-Chan, senior consultant at Berlitz.
In the 16-minute Audio Interview, Hu-Chan discusses and answers these questions:
- What are important factors to consider when doing business with a Chinese company?
- You mention the concept of “FACE.” Can you give an example of the importance of FACE in a business scenario?
- What are the common challenges of communicating with the Chinese to ensure mutual understanding and agreement?
Rated one the Top 100 Thought Leaders by Leadership Excellence Magazine and Top Leadership Guru from Asia by Leadership Guru International, Hu-Chan is an international management consultant, executive coach, author and sought-after speaker. She specializes in global leadership, executive coaching and cross-cultural business skills.
Harvard Business School has chosen her book “Global Leadership: The Next Generation” to be one of its Working Knowledge recommended books. This book was translated in Chinese and Polish.
Born and raised in Taipei, Taiwan, Hu-Chan is fluent in Chinese and English. Maya received her Bachelor of Arts degree in journalism and business management from National Chengchi University in Taiwan, and Master’s degree from Annenberg School of Communications at the University of Pennsylvania.
She has trained and coached thousands of leaders in Global Fortune 500 companies and public sectors to improve their leadership competency. Hu-Chan has worked with major corporations throughout North America, Asia, Europe, South America and Australia.
Hu-Chan is a frequent contributor and interviewee to a wide range of business publications and media, including BusinessWeek, Harvard Business Online, Bloomberg, OD Practitioner, Leadership Excellence, Business Coaching Worldwide, SmartBrief on Leadership, Voice America’s Insight on Coaching and Asia Media. Hu-Chan also is a regular conference speaker.
In addition to “Global Leadership: The Next Generation,” Hu-Chan is a contributing author of the following books: “AMA Leadership Handbook,” “Developing Your Conflict Competence,” “Best Practices in Leadership Development Handbook,” “Leading the Global Workforce,” “Best Practices in Leading the Global Workforce,” “Coaching for Leadership: How the World’s Greatest Coaches Help Leaders Learn,” “Partnering: The New Face of Leadership” and “A Study in Excellence: Management in the Nonprofit Human Services.”
Hu-Chan also wrote Leadership Resource Guides for AT&T, Budget Rent-a-Car, Calpers, Kodak, Johnson & Johnson, Media One (AT&T Broadband), Mirage Casinos & Resorts, Northern Telecom (Nortel), Schering-Plough, Siemens, Sun Microsystems & US West. Some of her publications were translated in German, Spanish and French.
Hu-Chan also has an extensive list of publications on management, leadership, global business skills, multicultural team-building, as well as a well-received series on working with China, Taiwan, South Korea, Malaysia and Singapore.
Hu-Chan has lectured at the University of California, San Diego and University of Southern California and the International MBA program at University of Chicago. Prior to her consulting career, Maya was an anchor at the China Broadcasting Co. in Taiwan, and served as the CEO of a non-profit organization in San Diego.
