Mitchell, a provider of technology, connectivity and information solutions to the property and casualty (P&C) claims and collision repair industries, has signed a strategic agreement with Repairify Inc. to integrate Repairify’s asTech diagnostic services and solutions with the Mitchell Diagnostics System. Users that employ both solutions can benefit from integrated document management to streamline workflows and take advantage of integrated diagnostic solutions from the two diagnostic providers.
Mitchell launched the Mitchell Diagnostics System in June of this year as the result of a collaboration with Bosch Automotive Service Solutions. Mitchell Diagnostics provides an end-to-end diagnostic system that combines appraisal and collision repair workflow applications with Bosch’s most advanced aftermarket scan tools. Repairify’s asTech solution is the leader in remote diagnostic services and provides vehicle connectivity to OEM scan tools via the internet. Repairify also offers mobile diagnostic service, in-shop diagnostic technicians and regional diagnostic and calibration service centers.
“We recognize that in certain repair scenarios, an OEM tool or additional technical assistance may be required to complete the required repairs,” said Jack Rozint, vice president of repair sales and service at Mitchell. “This partnership allows our joint customers to leverage an integrated solution that provides near 100-percent coverage of vehicles with a common document management system.”
Insurers, OEMs, collision repair facilities and fleet operators that utilize Mitchell Connect will benefit from automated document management of scan results from both asTech and Mitchell Diagnostics devices, say the companies. For those utilizing other information providers’ systems, the integration provides streamlined document routing for both companies’ scans.
Frank Terlep, chief technology officer, Repairify, said, “This agreement provides our mutual customers with a total vehicle electronics diagnostic and repair solution, including a seamless method to send and store diagnostic repair documentation. The agreement also gives Mitchell Diagnostic users improved access to our in-shop diagnostic technicians, on-site mobile diagnostic services and our regional service and calibration centers.”